License Not Found! Crash

I downloaded the “Rhino 8 for Mac Evaluation” multiple times, but every time I open the application after download it shows this error message. I have a license key on my account, how do I fix this?

Hi Ananya -
When you launch the application, you should be getting this dialog:

When you fill in your eMail address and check the box, your license should be found and you’ll be asked to login with that eMail address.

Then, a webpage will open and you will need to confirm your eMail address, after which that webpage will show that login is completed.

Are you getting any of those dialogs?
-wim

Do you have Rhino 7 & Enscape installed?

No, none of these dialogs come up. As soon as the application opens up, it says initializing for about 30 seconds and then the error pops up.

I previously had Enscape installed but deleted it before I downloaded the Rhino 8.

There has been a few users recently with a similar error due to enscape creating the licensing folders with improper permissions, please see this guide to get it sorted out.

https://wiki.mcneel.com/rhino/mac/home/rhinomacwontstart

It worked! Thank you so much!!