running the ‘layout’ command has been sporadically crashing files on this and the last service release. i type ‘layout’ and the program becomes unresponsive
Rhino 8 SR18 2025-3-17
Hi Daveed Kapoor,
Please run SystemInfo in the Rhino command line and post the results. Thanks!
Rhino 8 SR18 2025-3-17 (Rhino 8, 8.18.25076.15001, Git hash:master @ 49582fe32924623e5c8212768d1f6acbffaa7123)
License type: Commercial, build 2025-03-17
License details: Cloud Zoo
Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 128GB)
.NET 7.0.0
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA RTX A4000 (NVidia) Memory: 16GB, Driver date: 8-14-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 560.94
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
Secondary graphics devices.
Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 7-23-2021 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- There are no monitors attached to this device!
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-14-2024
Driver Version: 32.0.15.6094
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16376 MB
Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”
C:\Program Files\Brazil 2.0 for Rhino 6\Brazil.20.v60_x64.rhp “Brazil for Rhino”
C:\Program Files\Rhino 8\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.18.25076.15001
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Lets try again without 3rd party plugins
You can do go to File>Properties>Plugins and sort by 3rd party plugins, then disable. Restart Rhino.
or you can start Rhino in Safe Mode (via Windows Start)
thanks - turned those plug ins off and so far no crashes. then i turned them back on because i need visualArq and Tibidabo - no crashes yet, though the problem has been sporadic. Hitting the + button on the view/layout tabs has been working fine the past few weeks, the crashes only come when i type ‘layout’
hopefully no more crashes
@daveed-kapoor do you get a crash dialog when Rhino crashes? If so, please send those in, as they’re very helpful in tracking down and solving crash bugs, thanks!
there is no crash dialog - the screen turns ‘translucent’ and the top bar says ‘not responding’ and the system wheel continually spins. It will stay hang up in this state indefinitely until you ctrl+alt+delete task manager end task
what will help in that case is to make a memory dump of the Rhino process. This is little bit more complicated though. It will generate a large file that you’ll need to zip and send us via file upload.
The process is explained here: Manually Creating a Memory Dump (DMP File) from an Unresponsive Rhino for Windows [McNeel Wiki].