Latest V8 Interface micro freezing

Hello McNeel Team,

Have some issues with V8. Not a case for V7 on the same computer.
Had it on previous Service RC and the latest one.
Display driver is updated couple days ago.
V8 in Safe mode has the same problem.
Single monitor.
See SysInfo below.
Any ideas?

SysInfo

Rhino 8 SR13 2024-11-6 (Rhino 8, 8.13.24311.03001, Git hash:master @ b6593276781d516da56f01162c4db7dda67089d0)
License type: Commercial, build 2024-11-06
License details: Stand-Alone

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro RTX 5000 (NVidia) Memory: 16GB, Driver date: 10-8-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 553.24
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port 0

Secondary graphics devices.
Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 11-16-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-8-2024
Driver Version: 31.0.15.5324
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 6\Plug-ins\DATAKIT\Rhino6_Import_x64.rhp “Datakit_to_rhino6”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

I have a very similar set up to yours and do not see this behavior- this is the driver I’m currently using.

it may be worth disabling that data kit plugin just as a test to see if it affects anything.

Hi @theoutside ,

Thank you for response.
As I mentioned above, I have same problem in Safe mode, which disables most of plugins.
Here is SysInfo from Safe mode.

Safe Mode

Rhino 8 SR13 2024-11-6 (Rhino 8, 8.13.24311.03001, Git hash:master @ b6593276781d516da56f01162c4db7dda67089d0)
License type: Commercial, build 2024-11-06
License details: Stand-Alone

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro RTX 5000 (NVidia) Memory: 16GB, Driver date: 10-8-2024 (M-D-Y). OpenGL Ver: (null)
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

Secondary graphics devices.
Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 11-16-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
GPU Tessellation is: On (but disabled due to other settings)
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL (null) (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 10-8-2024
Driver Version: 31.0.15.5324
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 16 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.13.24311.3001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.13.24311.3001

any custom display modes, or custom stuff to the display?
Any fancy mouse stuff like a space mouse or other custom input device?

it may be worth doing a windows>window layouts>default window layouts and reset to factory, then restart.

Also when you did your graphics driver update, did you update or clean install?

I’d recommend doing a clean install using the custom/advanced install option then check the “clean install” checkbox. if you have a driver issue, updating just patches over the problem, whereas the clean install removes it and replaces it completely.

is your windows graphics setting set to high performance?

also what does your nvidia setting look like? especially these two settings.

@jeff does the OpenGL report in the systeminfo make any sense to you?

I doubt this is a GPU issue with the lag in toolbar tabs

Omg, I haven’t even knew about this…
And it works (at least now)! This should be somewhere in FAQ.
I had a suspicion it’s something about two graphic cards in the system.
Thank you!

P.S. Btw, V7 had the same setting, which was not “High performance” and worked fine.

making sure you system is using the nvidia at all times, especially since you are running a desktop is crucial. The built in intel does not meet our min system spec- Glad to know this is sorted for you.

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