Hi! I recently installed a rhino update and am no longer able to use Rhino 7. I have a valid Rhino 6 Educational license, but now when I try to log into Rhino 7 WIP I get this error:
This product only supports Core hour billing on this device.
I get the same error logging in with a team NFR license.
I’m running this on my macbook pro laptop running bootcamp with windows 10 pro — not using any strange virtual machine or windows server configuration.
It’s neither here nor there, but for what it’s worth, rhino runs great on my machine for my purposes. I’m not building GB+ models, I’m using grasshopper and writing plugins. (though I do frequently handle significant amounts of geometry without much trouble). My Rhino 6 wasn’t updated because I basically exclusively use the 7 WIP.
Repairing the install did not fix the issue. @brian?
@andheum any chance I can get temporary remote access to your machine? This is a bug in the code that detects whether you’re running Windows Server or Windows Desktop. Tech support won’t be able to help you
I’ve got a meeting for the next couple hours; after that I can jump in and help. I’ll send you an email…
OK, after poking around a little bit, it turns out that @andheum had configured the CloudZooPlainText setting in advanced options in order to configure compute. Disabling that setting by editing the file "C:\Users\[your-username]\AppData\Roaming\McNeel\Rhinoceros\7.0\settings\settings-Scheme__Default.xml" to remove the key fixed it.