Gumball disappears as mouse moves near it

Rhino Rhino for Windows
1

I’ve referred to all the previous threads regarding this topic but could not apply a relevant fix.

Running my copy of Rhino on my Desktop with an Nvidia RTX 2070 Super and also on my laptop which is barebones. This problem only exists on my desktop- I went some time without using Rhino and when i got back, this problem reared itself.

I’ve updated all Nvidia drivers to the latest, updated all of Windows to the latest and Rhino 7 is running the latest.

The problem is : when the gumball is activated, it IS visible but as soon as i move my mouse anywhere near the gumball it disappears. but weirdly enough if i click the exact spot where the z arrow for example is, the gumball z arrow gets pressed. So its some weird display issue that makes the gumball disappear but still work.

This problem does not exist when using Rhino on my laptop.

I’m writing this topic only because i’ve tried everything from the previous topics and see no difference.

Thanks in advance

2

hi @Shamil_Othayoth pls run _SystemInfo in Rhino and post back the results

3

Rhino 7 SR37 2024-4-16 (Rhino 7, 7.37.24107.15001, Git hash:master @ d2e42f70b9d3aa58f6053e2998a0db2abcd7555b)
License type: Commercial, build 2024-04-16
License details: Cloud Zoo

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 31Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2070 SUPER (NVidia) Memory: 8GB, Driver date: 10-15-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 566.03
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

Secondary graphics devices.
AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 6-25-2024 (M-D-Y).
> Accelerated graphics device with 5 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-15-2024
Driver Version: 32.0.15.6603
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

4

I seemed to have solved it.

Tinkering with settings in the Nvdia control panel, it appears to be an Antialiasing issue.

Turning off the following settings:

Antialiasing FXAA
Antialiasing Mode
Gamma correction

from the Nvidia control panel fixed the disappearing gumball.

I’d be grateful for a break down of why this happens?

Thank you

5

Let me try if I can repeat the issue by turning them ON
Edit: It’s not entirely clear from that description how it was set.
Glad to hear in any case that you solved it for your system.
I’m in doubt though if these settings could be responsible for it. Do you get your issue back if you change the settings again?