Grasshopper software ( Rhino 7 ) is freezing and crashes

Johnathan_Gamal · January 17, 2023, 6:22pm

Okay it opened a file that had this text:
" Rhino 7 SR3 2021-2-22 (Rhino 7, 7.3.21053.23031, Git hash:master @ f8a40388712d9cf7edc68910e0415427bdefc64a)
License type: Corporate, build 2021-02-22
License details: Stand-Alone

Windows 10.0.19044 SR0.0 or greater (Physical RAM: 16Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) HD Graphics 530 (Intel) Memory: 1GB, Driver date: 4-11-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA Quadro M2000M (NVidia) Memory: 4GB, Driver date: 6-21-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 471.11
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-21-2021
Driver Version: 30.0.14.7111
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino
C:\Users\DELL\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.21349.1646

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

"

Johnathan_Gamal · January 17, 2023, 6:22pm

I have also unchecked GPU Tesselation but nothing has changed

Japhy · January 17, 2023, 6:26pm

No this is slightly different.

You are using a older version, please update and to the latest
https://www.rhino3d.com/download/rhino-for-windows/7/latest

Johnathan_Gamal · January 17, 2023, 6:30pm

Can’t the problem be fixed without updating?
The internet connection is slow and I need to fix it as soon as possible

martinsiegrist · January 17, 2023, 6:31pm

Johnathan_Gamal · January 17, 2023, 6:36pm

I have a feeling it’s the same as this problem:
Part 1:

Part 2:

But I don’t understand what he has done to solve it

laurent_delrieu · January 17, 2023, 6:56pm

Hello Johnathan,
it seems you use a cracked/pirated/illegal version of Rhinoceros.

I don’t want to judge, but asking help to the robbed company seems a little bold and odd.

Johnathan_Gamal · January 17, 2023, 7:08pm

I didn’t know to be honest.
I asked someone to download and install it for me so maybe it’s cracked unfortunately. Sorry for any inconvenience.

tay.othman · January 17, 2023, 7:12pm

If you paid someone to install this version you have three options:
1- Ask him to refund your money.
2- Ask him to give you technical support for your issue.
3- Sue him.

Johnathan_Gamal · January 17, 2023, 7:18pm

Agreed, I have to ask him to refund my money.
But the problem is that the deadline for my project is tomorrow.
And I am having an exam using grasshopper after tomorrow.

martinsiegrist · January 17, 2023, 7:20pm

How much did you pay?

Johnathan_Gamal · January 17, 2023, 7:20pm

So I need to fix it today to be able to continue my project before the deadline.
So can anyone please help me ?

tay.othman · January 17, 2023, 7:28pm

Yes you can:
Rhino - Buy - Rhinoceros (rhino3d.com)

You can get a student license for a price of a used PS4.

Johnathan_Gamal · January 17, 2023, 7:37pm

I think you are right, I will get this license as soon as I get my money back from him.

I paid him 100 dollars

Johnathan_Gamal · January 17, 2023, 7:38pm

Is there a quick solution I can do to speed it up for now until I get the license ?

tay.othman · January 17, 2023, 7:40pm

too bad, If you paid Mcneel $200 you could get a student license that is permanent and you can use it for commercial work after graduation.

also who knows? he might also installed spyware on your machine, so ask him nicely for a refund. you don’t want to make problem with these guys, and uninstall the cracked software and scan your PC for malicious software just if you care.

tay.othman · January 17, 2023, 7:42pm

If you haven’t done this before, you can request a 90 day trial by just going to here:

Rhino - Download - Rhino 7 for Windows Evaluation (rhino3d.com)

Johnathan_Gamal · January 17, 2023, 7:43pm

I hope there is no spyware installed, but I will do that.
Thanks!
Meanwhile, what can I do to save the day ?

laurent_delrieu · January 17, 2023, 7:54pm

Problems could also come from some plugins you use in Grasshopper. You could try to find which component leads to a crash.
If you can post the script ?

Japhy · January 17, 2023, 7:55pm

There are a few things you can do now Johnathan.

Update the video driver.
Update Rhino (preferably not cracked)
Remove 3rd party plugins (enscape)
Verify your Video card is correctly configured.

Post the script giving you issues.