Graphic issues in Rhino 6 for Windows

I was using a Asus i7 laptop.

Rhino 6 failed to display dimensions correctly. It would cut off the lower part of the dimension text.

The Asus has now died and been replaced with an HP i5.

I still get the broken dimension display. I also notice that the file graphic created when the file is saved fails to appear in either windows explorer or the welcome screen when Rhino opens.

It has been suggested that Windows needs to be kept up to date. It is, but the problem persists.

Any ideas?

I think it would be helpful if you would post a picture of what you are seeing on your display and the output from Rhino’s System Info command.

These images should illustrate the problem. Thanks.

Can you still post the output from the Rhino command _SystemInfo? Just copy&paste the text that is available in the dialog box that pops up.

Hi Nathan,

Thanks for your help.

Here is the text you wanted.

Rhino 6 SR10 2018-10-6 (Rhino 6, 6.10.18279.17351, Git hash:master @ dcc8b4dc1c0590dc372722e624f0f6b1407e1469)
Licence type: Not For Resale Lab, build 2018-10-06
License details: Cloud Zoo. In use by: Bill Tromans ()

Windows 10.0 SR0.0 or greater (Physical RAM: 5.9Gb)
Machine name: TRAINING_4-HP

GDI Generic (OpenGL ver:1.1.0)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: 5-19-2016
Driver Version:
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2076 MB

C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.10.18279.17351
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.10.18279.17351
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.10.18279.17351
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.10.18279.17351
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Users\training 4\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Flamingo nXt 5.0 (fd53f8c4-546d-47d1-8820-e66c97645a97)\5.5.18100.1000\5.5\Flamingo.nXt.rhp “Flamingo nXt 5.5” 5.5.18100.1000

If you had recently some Windows updates then it is very likely your GPU drivers got toasted. Find out the GPU you have (Right-click the Windows start menu, select Device Manager, then check under Display Adapters). Download from the correct manufacturer the latest driver (yours is said to be from 2016, which in computer terms is almost prehistoric) and install that. If it is an AMD or Nvidia GPU make sure you don’t install ReLive, GeForce Experience and ShadowPlay.

Thanks Nathan, I’ll give that a go.