Failed to save Rhino 8 file

Rhino Rhino for Windows
1

Hi
Since the last update I can’t save files, either as “Save”, Save as”, “Incremental Save” or “Export Selected”.

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2

Run the Rhino command SystemInfo and post the results.

3

Rhino 8 SR9 2024-7-12 (Rhino 8, 8.9.24194.18121, Git hash:master @ 785b9fde79bb684d22aab317998f7195a8c27c14)
License type: Commercial, build 2024-07-12
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce GTX 1650 (NVidia) Memory: 4GB, Driver date: 4-11-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 552.22
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
- Secondary monitor attached to adapter port #2

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-11-2024
Driver Version: 31.0.15.5222
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.9.24194.18121
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

4

Hi

Please see below.

Rhino 8 SR9 2024-7-12 (Rhino 8, 8.9.24194.18121, Git hash:master @ 785b9fde79bb684d22aab317998f7195a8c27c14)

License type: Commercial, build 2024-07-12

License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32GB)

.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.

Primary display and OpenGL: NVIDIA GeForce GTX 1650 (NVidia) Memory: 4GB, Driver date: 4-11-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 552.22

Accelerated graphics device with 4 adapter port(s)

  • Windows Main Display attached to adapter port #0

  • Secondary monitor attached to adapter port #1

  • Secondary monitor attached to adapter port #2

OpenGL Settings

Safe mode: Off

Use accelerated hardware modes: On

Redraw scene when viewports are exposed: On

Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x

Mip Map Filtering: Linear

Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation

Render version: 4.6

Shading Language: 4.60 NVIDIA

Driver Date: 4-11-2024

Driver Version: 31.0.15.5222

Maximum Texture size: 32768 x 32768

Z-Buffer depth: 24 bits

Maximum Viewport size: 32768 x 32768

Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino

C:\Program Files\Rhino 8\Plug-ins\SolidTools.rhp “SolidTools”

C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.9.24194.18121

C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”

C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”

C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”

C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”

C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.9.24194.18121

C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”

C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.9.24194.18121

C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”

C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.9.24194.18121

C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.9.24194.18121

C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.9.24194.18121

C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”

C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”

C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Regards

Martin Hazard

5

Well not much clue there…

What are you saving to? Local or network drive? What sort of local drive? This sort of issue is not generally “Rhino’s fault,” it’s some Windows permissions issue or backup/sync software has locked the files…

6

@Japhy @Gijs Perhaps someone from McNeels could reply to @martin10.

7

My question as well, its typically either something with the cloud drive or a virus protections

8

Hi Guys.
Thanks for you help. You pointed me in the right diredtion.
It’s the windows virus protection for some reason is now blocking Rhino files from being saved.
All seems to working again.
Thanks for you help, again.

9

I hope you didn’t have to disable it entirely to get things to work?

10

No. Just the Rhino files.
I’ve been using Rhino for the last 15 years and never had this problem, but i did a windows update at a similar time to a rhino update, so wasn’t sure which i could be.