Dot Command Stopped Working

Rhino Rhino for Windows
1

Running v6 SR31, and as far as I can tell, Dot has stopped working. If I run the command normally, the command completes without ever prompting for text or location. No indication of any error. If I run it with command line options ("-Dot"), I can enter text and locate as normal.

Strangely, I also cannot edit existing text dots in other files - the dot menu is available but completely blank in the properties tab when I select the text dot.

I have another machine with the same version installed and I don’t see this problem, so I don’t think it’s an issue of the release version. I’ve completely rebooted the machine to no avail. Any clue as to what’s going on here?

2

Moved to Rhino for Windows

3

Hello - please run SystemInfo in Rhino and post the results.

-Pascal

4

Rhino 6 SR31 2020-11-10 (Rhino 6, 6.31.20315.17001, Git hash:master @ ff08c426b1ef7d3a1c50a01e5e87220a68a9f815)
License type: Commercial, build 2020-11-10
License details: Cloud Zoo. In use by: Patrick (Kreysler & Associates)

Windows 7 SP1 (Physical RAM: 16Gb)
Machine name: KA-PM02

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro K4200 (NVidia) Memory: 4GB, Driver date: 8-4-2014 (M-D-Y). OpenGL Ver: 4.4.0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.4
Shading Language: 4.40 NVIDIA via Cg compiler
Driver Date: 8-4-2014
Driver Version: 9.18.13.4066
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins
C:\Program Files\Rhino WIP\Plug-ins\SolidTools.rhp “SolidTools”
C:\Program Files\Rhino WIP\Plug-ins\Commands.rhp “Commands” 6.31.20315.17001
C:\Program Files\Rhino WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino WIP\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino WIP\Plug-ins\export_STL.rhp “STL Export”
C:\Users\patrick\Downloads\elefront422\elefront421\ElefrontProperties.rhp “ElefrontProperties” 1.0.0.0
C:\Program Files\Rhino WIP\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.31.20315.17001
C:\Program Files\Rhino WIP\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino WIP\Plug-ins\export_STEP.rhp “STEP Export”
C:\Program Files\Rhino WIP\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 6.31.20315.17001
C:\Program Files\Rhino WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.31.20315.17001
C:\Program Files\Rhino WIP\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.31.20315.17001
C:\Program Files\Rhino WIP\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino WIP\Plug-ins\Displacement.rhp “Displacement”

5

Hello - I do not expect this is related to Dots but I would strongly recommend updating the driver to the latest available from the nVidia website. The Notifications panel in Rhino should help - double click on the one suggesting you update.
Other than that, I would also disable Elefront in Options > Plug-ins page and then close and restart Rhino (important).
Does that make any difference?

-Pascal

6

We’ve seen these blank windows before. Check on your Windows updates as well as they seem to be associated with some libraries from Microsoft that need to be up to date.

7

Thanks Steve & Pascal. The Windows update seemed to solve it. Wasn’t a major update, but regardless, it seemed to do the trick. Thanks again, you guys are the best.