Hello all, and sorry if this information can be found elsewhere–I’ve looked around a bit, but to no avail.
I have a small team using Rhino 6 via Cloud Zoo, and I have several times had staff report to me that Rhino 6 has, while logged in and having pulled a license from Cloud Zoo, in the middle of a work session, reported to them that no licenses are available and effectively prevented them from using the software further. It seems to happen when another user attempts to pull a license and none are available–but, strangely, that user does pull a license, and the previously licensed user is left in the lurch. I wouldn’t think this would be possible, and it certainly isn’t the normal behavior–what I typically observe is that a user attempting to start Rhino 6 when no licenses are available is simply told as much via pop-up, and the software doesn’t start. Am I missing something here?
Thanks in advance for any information that you can provide.