I have got some issues using CloudZoo. After completing authentication in accounts.rhino3d.com, when the browser redirects back to localhost:1717, it returns an error “The authentication request to Rhino Accounts resulted in a server error”. Initially I thought it could be that my company firewall is blocking the port 1717 at localhost, but IT has come back and said that none of the ports have been blocked. IT is not sure where to go from there; can you please point out what other reasons that could result in this error? Thanks.
Just to add that the browser was able to access the redirect uri localhost:1717 page with the authentication code/token, prompting “Login completed, Please go back to Rhino”, it just seems like it couldn’t provide this token back to Rhino.
Ok, so I have tested the company laptop outside of the company network and it works. It proved that the network is actually blocking some of the communications to/from Rhino. Can McNeel please tell me what servers/ports to unblock? Thanks.
You are indeed correct that this is network related. What is happening, based on my findings, is that the request never reaches our Rhino Accounts server, but is instead intercepted by an intermediary. The most common case I have seen this happen is with a proxy server.
My company IT support is running into difficulties when troubleshooting this; apparently, both urls and ports are not blocked; i could access them from the browser. From your experience with proxy blocking the whole oauth process, what is likely that to be blocked?