Hi. A bit frustrated here as I got projects for clients to finish and I cannot open Rhino. I get this window and it’s not going away:
If I press “x” or Cancel it brings me to this window:
When I click on “login as siemen” it brings me to the contacting mcneel servers window again. This is pretty messed up. I would try restarting my computer if it wasn’t for the fact that I still have another Rhino window open with a project I’m working on at the same time and I don’t want to risk not being able to work on that either.
I got that this morning when I opened my laptop (at a client’s place) and it hadn’t run Rhino in several weeks. I got on their wifi and had to go through the log-in procedure, pressed the log-in as Mitch button and got an error message - but Rhino opened anyway and I checked in Options - it had gotten the license… (didn’t get the last screen)
I did notice a message yesterday on my work machine that I had been “logged out” of my McNeel account even though I hadn’t done anything.
Hi
I suspect Windows is confused about what your default browser is and needs to be kicked in the head. Rhino is asking Windows to open a browser window and Windows has gone deaf.
It’s easy to sort.
Press your Windows key and run Settings.
Select “Apps” and then “Default Apps”.
Click on your Web browser. Choose a different one then switch back to what you want to use.
Then when Rhino asks Windows to launch your browser so you can login, it will actually launch a browser.
That is to say, if I did it correctly. I tried following along your steps but I’m on Windows 7 so I’m assuming you mean “Control panel” with “Settings” and “Set default program” instead of “Default Apps”.
I tried changing the default browser to internet explorer then start Rhino: no succes. I tried changing the default browser to Firefox then start Rhino: no succes.
Hi @siemen can you try the following please? It is important you follow the steps verbatim.
Open Internet Explorer.
On the Tools menu, click Internet Options.
Click the Advanced tab, and then click the Reset button.
On the Programs tab, under Internet programs, click Set Programs, then “Set your Default Programs”, select Internet Explorer and click “Set this program as Default”.
You might be on to something. The shut down button has a warning symbol next to it saying it will install updates. I’m almost finished with the Rhino file which I still have open, After I’m done I’ll try this out and see if that solves the issue.
Seems like something similar is happening now after restarting.
I’ll restart again and probably that will fix it. But it is a bit annoying, this wasn’t a problem with Rhino 5?
Yep. You get logged out of your Rhino account automatically every 90 days (or so), so this will happen every few months from now on. Of course this did not happen with V5, as there was no online licensing function.
