Brazil 2 evaluation expired immediately

Rhino recognizes Brazil as the current renderer, but the trial expired immediately.
Is there a step that I’ve missed in the installation? When I select render from within
Rhino I get a low res, watermarked render that finishes in less than a second.
Any help is much appreciated.

Hi Steve,

Can you email Sales@McNeel.com with the email address you used for the download of Brazil for Rhino? I’m not finding any records when searching with the email address used on your forum account here. I also don’t find any Rhino licenses associated with that email. My first thought was if the Brazil plugin had been installed on the machine previously and I was attempting to find the date of your download to check.