@brian When I launch it the first time I see the small window that says the settings are updating, but then nothing. It stays idle in the Task manager at around 100 MB but no window comes up.
I have the same issue.
@marc Any chance I can do a remote control session on your computer to try to figure out what’s going wrong? If so, I’ll give you a call to set that up.
@Big_G did you have the WIP installed before you installed this BETA? In a previous BETA, @marc was able to start by running as administrator. That’s not a long-term solution, but gives us another piece of information.
Yes, I installed over WIP. Was I meant to uninstall first?
If I start by running as administrator, a dialog appears asking for Proxy Authentication.
And if you authenticate, then does Rhino start properly?
After that, can you start Rhino normally, or does it lock up again?
Hi Brain, after authentication Rhino run properly. With or without “Running as administrator”.
Yes, today between 10:00 and 1:30 EST I’m available. I have TeamViewer installed.
Beta 2017 will not start in Windows 10 on my PC.
@Jon_Tore_Lieng does any of this thread seem relevant to Rhino starting up on your computer?
@Big_G Would you mind telling me the following details in order to attempt to fix this:
- Operating system edition and version
- Do you know if your account is part of a domain? Or is it just your personal computer?
- What are your system level proxy settings (please omit sensitive details)?
Thanks!
@brian
Following our conversation, it might be time to address this one too:
I get that when a component is missing in Grasshopper.
Thanks
Hi Marc,
Yes, good idea. However, if we fix Grasshopper to use our new authenticated proxy code (like we do in the Splash Screen) my guess is that Rhino will lock up.
@aj1 on Marc’s computer, he’s got Rhino licensed as standalone. When he starts with the /nosplash
option in the shortcut, it starts just fine. But with the splash, it fails. @marc confirmed that he is behind an authenticated proxy.
@marc can you please also provide the information that @aj asked for above?
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(AKA – Big_G)
George Conradie
Project Engineer
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Hi!
I downloaded the beta version and started the installation program. A Rhino BETA icon appeared on my desktop and I received a message that the program was installed successfully.
However, after double clicking on the icon nothing happened i.e. no error message, nothing. It just didn’t start up. This also was the case with the WIP version by the way.
I tried uninstalling the beta version and reinstalling but with the same results. Hope this helps.
Best regards/Med vennlig hilsen
Jon Tore Lieng
Managing Director
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P.O. Box 1227 Pirsenteret
7462 Trondheim, Norway
mobile: +47 tel:%2B47Â 905%2048%20833 905 48 833
Hei Jon Tore,
What happens if you try to start it in safe mode?
@aj1 It’s Windows 7 Enterprise and it’s part of a domain.
In the LAN settings of the internet options, it’s set to use a configuration script. This script point to a load balancer between several proxy servers (from what I can see).