Bad update: Rhino 7 SRC19 REMOVES support for legaxy 3Dconnexion devices

Rhino Rhino for Windows
6

I had another issue like that after installing the latest Rhino 7 version. There was a warning message saying the following:

"An unhandled exception occurred in your 3DxWare driver session, would you like to save a diagnostic file?"

The problem was caused by leftover files located in the C:\Users*username*\AppData folder. There are 3 folders in this directory: “LocalLow”, “Local” and “Roaming”. The last two of those folders include sub-folders called “3d connexion” and “3d mouse”.

The solution is as follows:

  1. Unplug the 3d mouse from the USB port of the PC;
  2. Uninstall the 3d connexion driver (3Dx Ware);
  3. Open C:\Users\Bobi\AppData\Roaming and C:\Users\Bobi\AppData\Local and manually remove any leftover folders there called “3d mouse” and “3d connexion” that consist various settings from the deleted driver (they remain even after its uninstallation and cause an unwanted conflict with the new driver);
  4. Restart Windows;
  5. Check again those folders for leftovers. Delete them if there any;
  6. Install the 3d connexion driver (3Dx Ware);
  7. Connect the 3d mouse to the USB of the PC. Important: some legacy devices don’t work fine with USB 3 ports, so use USB 2 instead.
  8. Run Rhino. Now everything should work as expected.
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