Views Not Working

Rhino Rhino for Windows
1

After updating my Rhino 6 today the views don’t seem to be working at all. I can run commands, grasshopper runs, and can even see my model files within the viewports but cannot do anything with them. If I drag to rotate or shift my view, nothing. If I have something selected it doesn’t highlight in the file either. It’s as if the views are frozen though the rest of the program isn’t. Doesn’t seem to matter if it’s set in wireframe, shaded, etc., either. Oh and when first opening a file all of the views are a black screen until I click on the top left corner of the view. I’ve attempted uninstalling/reinstalling, repairing the application, restarting and updating everything and nothing seems to change it.

I use Rhino 6 on windows 10 using parallels on mac (I know, not the best way to be running it but wasn’t having issues up until now). I don’t know a crazy amount about computers so I’ve just attempted to troubleshoot based on what I could understand from other forum posts on here. I’ve seen others being asked to share their system info so here’s that if it helps:

Rhino 6 SR27 2020-6-24 (Rhino 6, 6.27.20176.05001, Git hash:master @ ba2c30de00be5a8b210bc297715204e941911799)

License type: Educational, build 2020-06-24

License details: Cloud Zoo. In use by: Erica Loh ()

Windows 10.0 SR0.0 or greater (Physical RAM: 4Gb)

Machine name: ERICALOHD591

Non-hybrid graphics.

Primary display and OpenGL: Parallels Display Adapter (WDDM) (Unknown) Memory: 2GB, Driver date: 4-13-2020 (M-D-Y). OpenGL Ver: 2.1 ATI-2.11.20

OpenGL Settings

Safe mode: Off

Use accelerated hardware modes: On

Redraw scene when viewports are exposed: On

Anti-alias mode: 4x

Mip Map Filtering: Linear

Anisotropic Filtering Mode: Height

Vendor Name: Parallels and ATI Technologies Inc.

Render version: 2.1

Shading Language: 1.20

Driver Date: NA

Driver Version: NA

Maximum Texture size: 16384 x 16384

Z-Buffer depth: 24 bits

Maximum Viewport size: 16384 x 16384

Total Video Memory: 2085546 KB

Rhino plugins

C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.27.20176.5001

C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”

C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”

\Mac\Home\Downloads\elefront421\ElefrontProperties.rhp “ElefrontProperties” 1.0.0.0

C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”

C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.27.20176.5001

C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”

C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”

C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.27.20176.5001

C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.27.20176.5001

C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”

C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

2

i think you must update your graphics cart drive software

3

Hi -

We don’t support running Rhino on Parallels and won’t be trying to reverse changes that were made to get this running like it did in an earlier version. We had another user asking about this today and that user decided to roll back to a previous Rhino version. So, if you don’t get your drivers updated, that might be an alternative to look into. We recommend either running Bootcamp or using the Rhino for Mac version.
-wim

4

When using Parallels the driver is provided by Parallels. The only way to update it is to update Parallels and it looks like you have the most recent Parallels version. As far as I know Parallels doesn’t concern themselves with keeping OpenGL support up to date.

Using Bootcamp, the Mac is made to look like a PC at the hardware level and therefore the video drivers are the ones installed in Windows. But there’s the downside of having to reboot every time you want to switch between macOS and Windows, although it’s a little less tedious if you have an SSD.

I believe that if you want to stick with Parallels you’ll also need to stick with the most recent Rhino version that worked for you. Otherwise it’s Rhino for Mac or a new Windows PC.

5

Completely understandable! Is there a way to roll back to that previous version? I’ll definitely look into bootcamp, just worried about transferring my single windows and revit licenses over to that.

7

Rhino v6 - Not supported :

  • ARM processors
  • Linux
  • Windows 8
  • Windows 7
  • Windows XP 64-bit
  • Windows Vista, NT, 95, 98, ME, or 2000
  • Windows 32-bit all versions
    Virtualization systems on macOS such as VMWare and Parallels
8

Received an older version in a direct message, thanks all for your responses!

1 Like