View Tabs freeze on Rhino 6 and 7 (WIP)

I’ve been having this problem for a while and yesterday I finally found a way to replicate it. If I right-click on any of the tabs (model space or paper space), go over the menu and hit ESC, tabs freeze and I can’t switch between them, either by clicking on them or by using CTRL+TAB. Most of the time it happens at the first try, sometimes at second or third. I use this a lot because I work with files with up to 80 layout tabs.

Hello - does this happen if you do not have a lot of tabs?

-Pascal

Thanks, Pascal.

Yes. Even with new files

Hello - please run SystemInfo in Rhino and post the results…

-Pascal

Rhino 6 SR32 2020-12-5 (Rhino 6, 6.32.20340.21001, Git hash:master @ f0da95af49009959d0100568acb11aea288bcea0)
License type: Commercial, build 2020-12-05
License details: Cloud Zoo. In use by: Juan Angel (rootlab)

Windows 10.0.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: DESKTOP-C4S31OD

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro P4000 (NVidia) Memory: 8GB, Driver date: 10-22-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 457.09
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-22-2020
Driver Version: 27.21.14.5709
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.32.20340.21001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.32.20340.21001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Common Files\McNeel\Rhinoceros\6.0\Plug-ins\RealDrawings (9aaa3b93-9ea4-4425-b44e-8a8c4500c274)\1.0.7038.31206\RealDrawings.rhp “RealDrawings” 1.0.7038.31206
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.32.20340.21001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.32.20340.21001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\ProgramData\McNeel\Rhinoceros\6.0\Plug-ins\Twinmotion Direct Link 2020.2 (e24ee14a-9514-47da-8fe6-f6e61b20160e)\Twinmotion Direct Link 2020.rhp “Twinmotion Direct Link 2020” 1.0.6.0
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\Calc.rhp “Calc”
C:\Users\user\AppData\Roaming\McNeel\Rhinoceros\packages\6.0\PanelingTools\2018.12.17.906\PanelingTools.rhp “PanelingTools”

Hello -hmmm - that looks fine, I think - can you open Rhino and run the New command and open a new
file with ‘No template’ . Does the problem occur in that file?

image

-Pascal

I just tried on 6 and 7 (WIP) and yes, still happens. Tabs freeze, still can’t click on them, but I was able to use CTRL+TAB to switch between views

Hello - does Rhino otherwise behave as expected? Can you please start Rhino in Safe Mode and see if the same thing happens?

Start Rhino in Safe Mode: Windows start menu, type in ‘Rhinoceros’ and look for the ‘Rhinoceros in Safe Mode’ entry.

-Pascal

Yes, same thing happens in Safe Mode. Tabs froze and I couldn’t use CTRL+TAB either. And actually one time when I opened a new file using No Template in Safe Mode, tabs were already frozen.

Everything else seems to work fine.

@pascal unfortunately this thing is happening again, now in V7 (7.6.21127.19001, 2021-05-07). This is the first time I started doing drawings since we updated to V7 and the tabs are still freezing. I can use the ctrl+tab to switch between paper space tabs, but I can’t get to model space ones. I have to save and restart Rhino every time it happens

Hm… can you please post the SystemInfo from V7 as well?

-Pascal

Rhino 7 SR6 2021-5-7 (Rhino 7, 7.6.21127.19001, Git hash:master @ aec74c050f3ca28ab3cfd6882e9453a52366a9b7)
License type: Commercial, build 2021-05-07
License details: Cloud Zoo

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 16Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 5-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 462.59
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-6-2021
Driver Version: 27.21.14.6259
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.6.21127.19001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.6.21127.19001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.6.21127.19001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.6.21127.19001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.6.21127.19001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Hi Juan - can you send one of your 80 layout files to tech@mcneel.com, with a link back here in your comments - it’s probably fine if the file does not have much in it (if the real file is massive) , but if possible make it from a copy of a file that shows the problem.

-Pascal

Thanks, @pascal . I just did

Hi Juan - I was able to repeat this in your file, thanks - it happens, here, so far, only if the tabs are scrolled so that the model tabs are not in view - is that the case for you?
RH-64275 Layout tabs freeze

-Pascal

For now, I would recommend switching to a single layout tab and using the new layout panel in Rhino 7. This panel was designed to make working with many layouts easier than a massive set of tabs.

Yes. It happened to me while scrolling, clicking on and mostly if I right click + use menu on one of them.

Also I’ve noticed that if you move or copy a tab to a different place, using ctrl+tab to switch between them doesn’t follow the new order. For example if I have tabs

1 2 3 4 5

and I create a copy of 5 and move it as 2.A so I have something like

1 2 2.A 3 4 5

you have to save and restart Rhino and only then using ctrl+tab will follow the right order

Thanks @stevebaer ! I just started using this on the most recent files. The thing is that 99% of the files we’re working on were created in V6 and have lots of tabs. As we move forward on the design phases, we’ll try to update most of them

You should just be able to turn tabs off in V7. It is just a visual setting and should not affect your 3dm files. If you open your V6 file with lots of tabs in V7 using a combined layout tab as shown in the image I posted, you can use the layout panel.

@pascal @stevebaer now this is happening. I’m working with combined layout tabs but when I reopen the file, layout panel looks empty, even though I have 19 layouts.

Edit: I need to click on the “New Layout” button and hit OK and then all of them show up