Lately I ran into the issue of the UserText panel not rendering.
If I have an object selected and go to the properties tab with UserText item focused.
The panel is not rendered:
When moving my mouse over the screen items pop-up:
After switching to ObjectProperties item and back to UserText item it does render fully.
-Willem
Rhino 6 SR9 2018-9-10 (Rhino 6, 6.9.18253.21101, Git hash:master @ f7cbad0c040a5ec317eace6ef2e7e57756bfc855)
Licence type: Commercial, build 2018-09-10
License details: Cloud Zoo. In use by: Willem Derks ()
Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: WD10
The developers have an idea of what might be causing this but we could use a 3dm file and the exact steps you take before seeing it if possible. Can you provide a file that consistently reproduces the issue? Thanks.
Thanks Willem. if you recall updating Windows recently prior to not seeing this issue again please let me know the build youâre on. e.g. 1803. I havenât been able to reproduce this but have heard of it from a few other users. It seems connected to Windows updates in conjunction with the GPU driver.
This has been logged as RH-48508 and is being worked on. It looks like there was some code that can potentially fix this that was commented out. Iâm in the process of making sure the code is safe to use.
We still see this behaviour:
When selecting an object the usertext panel is not rendering only after some back and forth activating other items and the usertext does it render properly.
Hoi Willem,
We were never able to reproduce this on any of the machines that we use but, as you see, RH-48508 was reopened when we got information that the issue wasnât fixed.
We need more information from you to find out what goes wrong, specifically:
.NET 472 is already installed
I do not recall any recent updates.
I did some more testing in a file with a bunch of objects with UTXTS .
The UTXT panel is open and keep click-selecting objects.
My observations:
If I have rendered panel and keep selecting different objects it seems always to render correct. Only if I have nothing selected and select an object the panel sometimes fails to render.
However I do get a quick flash of the rendered panel before it blanks out, I donât know if that is a cached version or not because all my objects have an equal amount of utext and itâs too quick to read.
What else would you need from me?
Do you want to connect remotely and run some tests maybe?
-Willem
Rhino 6 SR10 2018-10-23 (Rhino 6, 6.10.18296.11021, Git hash:master @ 8f369631e4ea2149f6415ec3bb4689e5dc18acb6)
Licence type: Commercial, build 2018-10-23
License details: Cloud Zoo. In use by: Willem Derks ()
Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: WD10