Trial expires before 90 Days

Rhino Rhino for Windows
1

Hi, I downloaded to the trial version 5 days ago and already it has expired before the 90 days?
How can I fix this? I just uninstalled and reinstalled and still the same result. Please help.

Anthony

1 Like
2

Anthony also contacted us through our tech support email. I’m helping him there

3

Hiya,
I am actually having the same issue, can someone from tech support please help me out?

4

@mary or @John_Brock, can you help?

5

Replied privately

6

i got the same problem can you guys help please

7

me too…my evaluation period expires after 1 month… please help :frowning:

8

In the middle of a workshop in Cairo and this is happening. This is happening to 2 / 30 people.
edit:
by the way, it seemed to happen to a few more people when the power cut out and their desktops shut down…

9

Luis, in pretty much every case we look at now, the machine in question has had an eval installed in the past. Can you tell if this is the case?

-Pascal

10

This was not the case in Cairo.

Now I have another set of students and it is happening, though one of them had a Rhino 4 evaluation from a while back.

11

@stevebaer, can you think of what might be up here?

-Pascal

12

I’ll work with Luis

13

This is also happening to me now. Is there any fix to it?

14

Are you installing on your own PC or a school PC where Rhino might have been installed before?

At any rate,
http://discourse.mcneel.com/t/rhino-evaluation-expired-before-90-days/9369/8

15

Hello, i am also dealing with the problem of my rhino evaluation expiring less than 90 days…i installed it about 2 weeks ago

16

Hi
I’m sorry it expired early.
Please send a message to sales@mcneel.com from the email address you used when you downloaded the installer.
Hopefully they have some ideas and can help.

17

My trial version has expired after only 26 days. I don’t understand why this has happened. I uninstalled and reinstalled and of course it still says expired.

My battery on my laptop died today while i had Rhinoceros open. I plugged it in then restarted and opened Rhinoceros again. This is when it showed expired. I am not sure if it just a coincidence but I feel that the power loss had something to do with it. I have sent an email to tech support and I am very much looking forward to a response.

18

Hi Colin - please contact sales@mcneel.com for help with this.

thanks,

-Pascal

19

I have the same problem i messaged them. but no reply came back. what do i do?

20

Hey there! I have the same issue! I have downloaded Rhino to try and it has expired only after a month! Can anyone help me? :slight_smile: