please any help?
Looks like you have a firewall blocking that port. Check your firewall rules.
how please? i m using windows 11
Some diagnostic questions:
Do you have an antivirus program installed?
Are you running a VPN?
Is your PC in a home environment, company office or university?
Are you able to download Rhino updates OK?
i have microsoft defender , i dont use vpn , and pc in home environment , yes
Within Rhino, please run the _SystemInfo command and paste all the resulting text here.
Rhino 8 SR1 2023-11-21 (Rhino 8, 8.1.23325.13001, Git hash:master @ 8a4a437248efac5d9cb04d3904481b83e4c23a64)
License type: Commercial, build 2023-11-21
License details: Stand-Alone
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 16Gb)
.NET 7.0.0
Computer platform: LAPTOP - Plugged in [91% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 5-26-2022 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3060 Laptop GPU (NVidia) Memory: 6GB, Driver date: 1-18-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 551.23
> Integrated accelerated graphics device with 1 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-18-2024
Driver Version: 31.0.15.5123
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB
Rhino plugins that do not ship with Rhino
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Datasmith Rhino Exporter (d1fdc795-b334-4933-b680-088119cdc6bb)\DatasmithRhino7.rhp “Datasmith Exporter” 5.3.2.0
C:\Program Files\Rhino 7\Plug-ins\Karamba\License\Karamba3D_LicensePlugin_Rhino7.rhp “Karamba3DLicense”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V8\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Sorry, I need to go offline for a bit. Hopefully someone else will chip in. I’ll look in again later.
OK, let’s run a test on your PC. Open an Administrator PowerShell Window (if you don’t know how to do this: click on the Search box on the Windows Taskbar and type power
Windows should display various PowerShell options; pick Run as Administrator
).
Paste the following line into the PowerShell prompt and hit Return:
Test-NetConnection yak.rhino3d.com -Port 443 -InformationLevel "Detailed"
Then paste the results here.
Short answer , disable firewall rules for rhino{your rhino version}.exe and yak.exe.
omputerName : yak.rhino3d.com
RemoteAddress : 75.101.184.39
RemotePort : 443
NameResolutionResults : 75.101.184.39
54.221.251.148
54.209.91.188
54.204.238.15
MatchingIPsecRules :
NetworkIsolationContext : Internet
InterfaceAlias : Wi-Fi
SourceAddress : 192.168.100.190
NetRoute (NextHop) : 192.168.100.1
TcpTestSucceeded : True
how please?
Hi Amir, the test you ran shows that you are able to reach port 443 on the YAK server so your firewall isn’t blocking it (you would have got ‘TcpTestSucceeded: False’ and other errors if it was).
@will, is 443 the only port that needs to be checked?
Rhino 8 SR8 2024-6-18 (Rhino 8, 8.8.24170.13001, Git hash:master @ c3cc7c123163b65d85b517aff795627d5b12166b)
License type: Commercial, build 2024-06-18
License details: Stand-Alone
Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 15GB)
.NET 7.0.20
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration.
Primary display: AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 9-28-2022 (M-D-Y).
> Integrated accelerated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3060 Laptop GPU (NVidia) Memory: 6GB, Driver date: 7-10-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 560.70
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 7-10-2024
Driver Version: 32.0.15.6070
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V8\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.8.24170.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.8.24170.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.8.24170.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.8.24170.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.8.24170.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.8.24170.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”