Hello to all! When I move the mouse over a tool, a small window pops up with the description. In my case, the window is displayed, but unfortunately no description. What could be the problem? I have already tried resetting to factory settings and reinstalling Rhino. Unfortunately, nothing helped.
Hi Felix -
Please run the Rhino SystemInfo command and copy-paste the result here.
-wim
Thank you for the quick reply. Here is the info:
Rhino 7 SR27 2023-2-1 (Rhino 7, 7.27.23032.13001, Git hash:master @ 4a0030c0d354560df03764f4f49ecc5d119e5118)
License type: Studentenlizenz, Build 2023-02-01
License details: Cloud Zoo
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 64Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3080 (NVidia) Memory: 10GB, Driver date: 11-13-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 526.98
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-13-2022
Driver Version: 31.0.15.2698
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 10 GB
Rhino plugins that do not ship with Rhino
C:\Users\felix\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22334.1442
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Thanks, Felix -
Does this behavior change when you disconnect one of the monitors? You’ll have to restart Rhino when you check this.
-wim
I have now tried it, unplugged the screen, closed Rhino, restarted the PC. Unfortunately no change.
Thanks for trying that.
I don’t think I’ve seen reports of this issue before, which would mean it’s probably something specific to combinations on your machine. Two other things that you could try: (1) update the GPU drivers for the RTX 3080 (check the Rhino Notifications panel to see if there are any links for updating the drivers), and (2) disable the 3rd party plug-ins and restart Rhino.
-wim
Thanks!