And adding our own backend ticket in the panel on the right, I would expect that the shapediver viewer will show my model. But it is only showing the shapediver logo.
I also tried to use the ‘ticket for direct embedding’, but this also doesn’t work.
Also whitelisted the codepen.io domain when configuring the model.
The correct ticket is the ticket for direct embedding. In terms of codepen, the correct domain for embedding is cdpn.io (can be checked in the browser console). Let me know if adding this domain solves your issue, otherwise please point me to the model you are having issues with.
I do appreciated your help, thanks !!
Well, it’s odd, because the ticket that you pasted in, is totally different from the one that I got out of the shapediver system. For example, the ticket that I used did not have a dash - sign at the near end.
So that must be the problem I guess.
I will try to find out why that is.
Using the ticket in your screenshot is indeed showing results. Thanks a lot.
@user563 when working with Codepen please whitelist both cdpn.io and codepen.io. Whenever you freshly load your example on Codepen the domain they are hosting your example on might change (don’t know why they do it like this, but that’s the way Codepen works).
If this doesn’t solve the problem you maybe did not copy the complete ticket (although it gets selected completely when you click into the box). Make sure that you select all of it until the very end please.
Please note that it’s ok for the ticket to be different every time you load the model view page.