Screen freezes when I insert a clipping plane - Rhino 6

Hi everyone,

I’ve been facing this issue for the last two days without any success: My screen and computer freeze when I insert a clipping plane to the Rhino 6 model. Initially it seems that it’s thinking and after 2 minutes I can’t click on anything inside or outside Rhino.

Any help would be appreciated.

Thank you.

1 Like

Best is to run _SystemInfo after opening Rhino and post the result here. Most likely a display driver issue.

Hi - as Gijs says, please provide your SystemInfo.
That said,

… was this any different 3 days ago? If so, what happened on your system?
-wim

Thanks for your reply. Please find attached my system information.

I was able to create clipping planes without freezing the system earlier. Today I tried to create a CP in a new empty model, attaching the main model as a worksession. Initially it worked and after a while it started freezing again. Not sure if anything changed in the system.

Hello - in Options > PlugIns page, please disable any plug-ins with VRay or Enscape in the names and then restart Rhino. Is that any better?

-Pascal

I just have the same issue here.
I’m using a Rhino 6 SR24 on a Windows 10 on a 2015 rMBP 15".
The computer freezes almost instantly after a clipping plane is turned on.
I uninstalled the latest graphic card driver from AMD, and I download a previous one dated 11/7/2017.
Clipping plane works just fine with the old driver!
Even with better cutting effect, no more broken graphics with objects being cut.

Give it try, good luck!

1 Like

Hi -

I appear to be having the same issue. So far, I’m only able to use a ClipPlane (without my computer freezing up) in a file with a small amount of geometry. The file I do work on freezes without fail once I create a CP.

SystemInfo:

Rhino 6 SR13 2019-2-27 (Rhino 6, 6.13.19058.371, Git hash:master @ 17cd8b51accbe17dd04b48028f49d5e77a67f17b)
License type: Commercial, build 2019-02-27
License details: Stand-Alone

Windows 8.1 (Physical RAM: 24Gb)
Machine name: PC-JC

Non-hybrid graphics.
Primary display and OpenGL: ASUS EAH6950 Series (AMD) Memory: 2GB, Driver date: 9-22-2015 (M-D-Y). OpenGL Ver: 4.5.13406 Compatibility Profile Context 15.201.1801.0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: ATI Technologies Inc.
Render version: 4.5
Shading Language: 4.40
Driver Date: 9-22-2015
Driver Version: 15.201.1801.0
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins
G:\Program Files\Plug-ins\Commands.rhp “Commands” 6.13.19058.371
G:\Program Files\Plug-ins\rdk.rhp “Renderer Development Kit”
G:\Program Files\Plug-ins\RhinoRender.rhp “Rhino Render”
G:\Program Files\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.13.19058.371
G:\Program Files\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
G:\Program Files\Plug-ins\NamedSnapshots.rhp “Snapshots”
G:\Program Files\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.13.19058.371
G:\Program Files\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.13.19058.371
G:\Program Files\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
G:\Program Files\Plug-ins\Displacement.rhp “Displacement”

Clipping Failure File.3dm (7.5 MB)

Update your graphics card driver - it’s more than 5 1/2 years old! Those drivers should preferably be updated (or at least checked for upgrades) every 2-3 months.
HTH, Jakob

Also, update your Rhino! Latest SR is 31!
-Jakob

@Normand thanks for the response! I’m afraid I haven’t got the slightest clue on how to update drives but thank you!

Hi @greeeendots
Just looked up your card - you might actually have the latest drivers; at least for Win8. It’s a pretty old card, and it might not be able to play well with some Rhino features. That generation of AMD cards were notoriously bad at OpenGL stuff. Some of the real experts might be able to point you in another direction or suggest alternative drivers. But at the least update your Rhino version :grinning:
-Jakob