Saved files no longer have a thumbnail

My Rhino 7 no longer generates thumbnails for the files saved after the end of 2024. It may be related to updating Rhino 7 to Version SR38 or Rhino 8 on 26th December. My files prior 26th December have thumbnails. Is there any known fix for this? :slight_smile:

Hi Bobi,

Files created with my Rhino 7 SR38 and Rhino 8, on a local drive, under Windows 10 22H2, show thumbnails. What version of Windows are you running?

Regards
Jeremy

Using OneDrive?

Hi @jeremy5 ! I use Windows 10 Version 22H2 for x64-based Systems (KB5050081) and Rhino 7 Version 7 SR38 (7.38.24338.17001, 2024-12-03) Commercial. I updated both, my Rhino 7 and Rhino 8 Evaluation in December and since then the files saved with Rhino 7 no longer have a thumbnail…

I don’t use OneDrive, just saving on my local SSD and two HDDs. No matter the drive, there are no thumbnails.

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a) If you open one of the files without a thumbnail and then save it, does that make a thumbnail appear in Explorer in a medium-sized icons or larger view? If not, does hitting the refresh option for the view make a difference?

b) If you open one of the files with a thumbnail and then save it, does that make the thumbnail disappear from explorer? If not, does hitting the refresh option for the view make a difference?

The thumbnails of any files older than 26th December 2024 are visible, but newer ones are not shown, no matter which settings in Windows Explorer I use.

When I open an old 3dm file which has a thumbnail and then save it, the thumbnail disappears. The bug seemingly is caused by the Rhino… However, the ā€œ3dmbakā€ file has a thumbnail when I change the file type from ā€œ3dmbakā€ to ā€œ3dmā€.

If I manually change the file extension from ā€œ3dmā€ to ā€œ3dmbakā€ and then return it to the original file type ā€œ3dmā€, it does not have a thumbnail.

Here is a new Rhino 7 file which shows a thumbnail on my machines in both Windows 10 and 11.

If you download it to a folder where you normally keep Rhino files and view that folder in Explorer (before opening it in Rhino!) do you see the thumbnail?

ThumbTest.3dm (35.0 KB)
(The file only contains a single cube)

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Thank you for this test 3dm file! Looks like it’s a Windows-related thing, because your file does no have a thumbnail when I save it in the same folder where my older 3dm files from last year have a thumbnail. Interesting… Maybe something with the file association?

I don’t think it is the file association - I have mine set to a separate program which then hands the file off to Rhino, but as you see I get the thumbnail.

Windows will use a file handler supplied by McNeel to display the thumbnail. That handler will be lined to Windows via a registry entry. It may be that a Windows update broke that association (you could check your Windows Update history to see if one was installed around that time).

If that is the problem, then I speculate that running the installation repair option on Rhino 7 may reinstate it. Someone from McNeel can doubtless be more definitive about this…

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I just updated Windows to the optional preview version, but the 3dm thumbnails are still not fixed.
Trying to figure out how to refresh my Rhino 7…
Savingfiles with Rhino 7 in safe mode (wireframe only) does not fix the issue either.

Hi @Rhino_Bulgaria,

Please try the following:

1.) Close all running copies of Windows Explorer.

2.) Bring up an administrative command prompt

3.) Navigate to the following folder:

C:\Program Files\Rhino 7\System

4.) Run the following from the command prompt:

regsvr32 RhinoHandlers.dll

Does this help?

– Dale

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Hi @dale ! I tried that, but it returned the following message:

C:\WINDOWS\system32>regsrv32 RhinoHandlers.dll
ā€˜regsrv32’ is not recognized as an internal or external command,
operable program or batch file.


However, the good news is that I was able to fix the issue by doing a system restore to an earlier restore point from November. I lost some recent custom icons with macros, but at least I can see the thumbnails again.

Thank you all for your time in trying to helping me out! I appreciate your effort! :slight_smile:

Bobi, you mistyped it. Should be regsvr32, not regsrv32. Just in case you ever have to do this again…

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My bad. :slight_smile: Anyway, I will keep this in mind if I face the same issue in the future.

https://wiki.mcneel.com/rhino/filepreviewsmissing

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does this work for Rhino8 @dale ? I’m getting no preview thumbnails at all, Windows 11 :man_shrugging:t4:

Yes, did you try?

– Dale

I’m getting mixed results ? see screenshot (V8, Windows 11, saving locally with onedrive linked)

Hi @milezee,

You might Google this. For example:

– Dale