Rhino trial doesn't working

I just could open 02 times the software in a trial version and now, 03 days later, appears a window “rhino error reporting”.
Someone can help me with this error?

Thank you!

Hi - It sounds like you are getting a crash reporting window. If so, are you sending in the crash report?

Are you opening a specific file when you get this error or are you just launching Rhino from the icon on the desktop? If you can get Rhino to start, please run the Rhino SystemInfo command and post the result here. If you don’t get it to start, please try in Safe Mode and then run that same command.