Rhino has encounted a problem, and needs to close

I try to open Gemvision Matrix 9.0 but it does not work.
After a while with this “information update” window

i recived this


I uninstalled - reinstall many times but it didn’t work.
Please help me to open it!
Thanks everyone!
ps: i still can open Rhinoceros

When you get one of these do you fill in the information, especially the “What were you doing…?” with as much detail as possible and check the “Send 3DM with error report” box?

yes, i did

Excellent. I know this will get on the fix list. Perhaps a developer will take a preliminary look at it and post an opinion and/or a workaround soon.