License issue

Good morning (EU time),

I am using Rhino to run Gemvision Matrix.
I have a license for Gemvision which is activated and running.
Until today i ran Rhino (in the background) on a evaluation free license.
However, my package also included a ‘real’ license for Rhino since Gemvision is Rhino based.
Now when I am trying to enter my license key it won’t let me click the ‘enter license’

Somehow I just cannot enter my license.
Is there a way to ‘force’ my number into the program?

Thank you in advance for your time and help.


You Rhino 5 license lives here
C:\ProgramData\McNeel\Rhinoceros\5.0\License Manager\Licenses
If you have a lic file there, delete it and restart Rhino. You should be asked for a license key at that point. Any luck?

You may have this solved already but for any license issues it’s best to email for the fastest response. Forum posts sometimes get missed.