License issue

Good morning (EU time),

I am using Rhino to run Gemvision Matrix.
I have a license for Gemvision which is activated and running.
Until today i ran Rhino (in the background) on a evaluation free license.
However, my package also included a ‘real’ license for Rhino since Gemvision is Rhino based.
Now when I am trying to enter my license key it won’t let me click the ‘enter license’

Somehow I just cannot enter my license.
Is there a way to ‘force’ my number into the program?

Thank you in advance for your time and help.

Niels

You Rhino 5 license lives here
C:\ProgramData\McNeel\Rhinoceros\5.0\License Manager\Licenses
If you have a lic file there, delete it and restart Rhino. You should be asked for a license key at that point. Any luck?

You may have this solved already but for any license issues it’s best to email sales@mcneel.com for the fastest response. Forum posts sometimes get missed.