Rhino can't open nor import OBJ file

I have Rhino 7 SR26 (7.26.23009.7001) Educational License. Every time I try to open the OBJ file with Rhino or import (as well as drag and drop in the window) the OBJ file in Rhino. Rhino freezes, and nothing appears on the screen. When ESC, everything works fine, except the object is not imported.

Is there anything I can do to fix this problem?

Thank you.

can you share a file?

we’d be happy to check it out.

if it’s confidential, use our uploader-


Tall lamp.obj (943.5 KB)

Hi this is the OBJ file I wanted to import or open.

Hei Finn -

That imported fine here.
Please run the Rhino SystemInfo command and copy-paste the result here.

Hello - this also sounds to me like a plug-in getting in the way. Please make sure Vray and Enscape are disabled as Rhino starts, then try the OBJ file import.


Rhino 7 SR26 2023-1-9 (Rhino 7, 7.26.23009.07001, Git hash:master @ 92abcf7c453c78a236526390d91d0ac1f6779143)
License type: Educational Lab License, build 2023-01-09
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [98% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 1-10-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3080 Ti Laptop GPU (NVidia) Memory: 16GB, Driver date: 8-2-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 517.00
> Integrated accelerated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-2-2022
Driver Version:
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

pops right open here-

Tall lamp.3dm (413.3 KB)
Tall lamp.obj (943.5 KB)

any chance this is unloaded?

More to the point, what is the actual error message you are seeing when you try to open or import your OBJ file?

Hi, I double-checked. Everything is checked.

Hi, there is no actual error message. Rhino just freezes, but when I click ESC, then Rhino works as normal except for importing the OBJ file.

Do your OBJ import options look like this or are they different?

Hi, Rhino freezes. I don’t see any pop-up messages.