Help! my trial for rhino 7 expired so I downloaded Rhino 8 and now it is crashing constantly, Rhino 7 was working perfectly what happened??
Hi @Courtney3,
Can you launch Rhino 8, run the SystemInfo command, and post the results?
Thanks,
– Dale
Rhino 8 SR1 2023-11-21 (Rhino 8, 8.1.23325.13001, Git hash:master @ 8a4a437248efac5d9cb04d3904481b83e4c23a64)
License type: Evaluation, build 2023-11-21
License details: Cloud Zoo
Expires on: 2024-03-05
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 16Gb)
.NET 7.0.0
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3070 Laptop GPU (NVidia) Memory: 8GB, Driver date: 5-5-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 512.78
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3070 Laptop GPU (NVidia) Memory: 8GB, Driver date: 5-5-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 512.78
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Secondary graphics devices.
Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 12-12-2022 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-5-2022
Driver Version: 30.0.15.1278
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Thank you!
The Windows driver for this display device is fairly old. Can you update?
– Dale
Not to butt in here, but I once read that 80 to 90% of Rhino issues / crashes were due to out-of-date video drivers. Still true, @dale ?
I doubt it is that high of a %, but it is a good place to start.
If updating the driver doesn’t work…
@Courtney3 is Rhino crashing when starting with an empty model and just drawing a box, or are you working with a specific file that seems to be crashing? If it is a specific file, would it be possible to share it so we can try to repeat this crash.
@dale @stevebaer says my drivers are up date and I just did a windows update and it is still crashing, I can share the file
front page.3dm (19.2 MB)
Hi Courtney,
I have your file open, what are the steps to reproduce?
SelBadObjects finds 4 bad objects.
Nothing particularly notable in the file via Audit…
Document Manifest:
Texture Mapping: 0 active, 1 system.
Material: 40 active, 2 system.
Line Pattern: 6 active, 3 system.
Layer: 47 active, 1 system.
Group: 48 active.
TextStyle: none.
Annotation Style: 1 active, 12 system.
Light: none.
Hatch Pattern: 9 active, 9 system.
Block: none.
Model Geometry: 5480 active.
Total: 5631 model components. 28 system components.
Audit Summary:
Table tally:
47 layers
1 annotation styles
0 fonts
6 linetypes
40 rendering materials
Object tally:
5037 normal objects
0 locked objects
443 hidden objects
0 deleted objects (in undo buffer)
0 block definition objects
0 reference normal objects
0 reference locked objects
0 reference hidden objects
0 reference block definition objects
No errors.
I am not really sure a specific command that makes it crash. It crashes when drawing some lines, or scaling but its pretty inconsistent
Who says? Windows? Don’t listen to that, your NVidia 3070 driver is a year and a half old. Go directly to the NVidia site to download and install the latest.
Ok, one way to test this would be to open Rhino 8 in Safe mode (type Rhino in windows start dialog)
A clean install of NVidia drivers is recommended.
@Courtney3 is Rhino still crashing for you? If so, I’d like to schedule some time to try to remote debug on your computer.