Rhino 7 takes 1.5 hours to open

Rhino Rhino for Windows
1

Starting yesterday, Rhino 7 has had trouble opening. Just now it took an hour and a half to actually open after running from the start menu or desktop shortcut. Safe-mode opens right away. I have no extra plugins installed besides ones that ship with Rhino. As of yesterday morning, it was working fine.

Things I have already tried:

  • Updating graphics driver
  • Repair Rhino
  • Uninstall/reinstall Rhino
  • Run as Administrator

I did not make any system changes (windows updates etc) yesterday, but it’s possible my computer auto-updated something in the background.

I appreciate any other suggestions you might have!

Here’s the SystemInfo report:

Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Educational, build 2022-11-04
License details: Cloud Zoo

Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [99% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3060 Laptop GPU (NVidia) Memory: 6GB, Driver date: 10-12-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 522.30
> Integrated accelerated graphics device with 1 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

Secondary graphics devices.
Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 7-11-2022 (M-D-Y).
> Integrated graphics device with 0 adapter port(s)
- There are no monitors attached to this device. Laptop lid is probably closed
DisplayLink USB Device (DisplayLink) Memory: 0MB, Driver date: 9-6-2022 (M-D-Y).
> External USB display device with 1 adapter port(s)
- Secondary monitor attached to adapter port #0
DisplayLink USB Device (DisplayLink) Memory: 0MB, Driver date: 9-6-2022 (M-D-Y).
> External USB display device with 0 adapter port(s)
- There are no monitors attached to this device. Laptop lid is probably closed

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-12-2022
Driver Version: 31.0.15.2230
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

2

I would turn off the computer, remove the USB Displaylink device then try and restart with only the Laptop screen. See if that helps. We have seen some issues with the extra USB docking devices.

Does that make a difference?

3

also check for citrix workspace-

from our dev team-
"Rhino will fail to launch on some systems with Citrix Workspace 22.6 installed. It works fine with 22.2 and 22.7 "

4

Disconnecting the DisplayLink device does not help, and I do no have Citric on my computer.

I accidentally disconnected my internet and it started right up. So maybe it is a license issue? Or a firewall? Definitely seems possible that my company changed some firewall settings on me in the background…

5

So to be sure:

  • Starting in Safe Mode but connected to the internet seems normal
  • Starting in normal, not safe, mode but disconnected from the internet also takes the expected (short) time…

correct?

-Pascal

6

Splash screen looking for something on the 'net?

7

That is where I was headed in my tiny brainlet. Hmm- @Christopher_Morse if you put the /NoSplash switch on the icon used to start Rhino, does it go fast?

image
image484×699 18.4 KB

“C:\Program Files\Rhino 7\System\Rhino.exe” /NoSplash

-Pascal

8

Is it just Rhino, or do you have other programs that are slow to open? We experienced something like this many years ago (2008 I think) and it was a DDOS attack. Same thing, unplug from the network and it was fine.

9

I added the /NoSplash switched and Rhino opened right up. I took the /NoSplash switch away, and it opened right up again.

Not sure if the /NoSplash cleared some corrupted file or something, or if it was just some other problem that resolved itself independently and coincidentally around the same time.

If it happens again, I can post updates here. But for now at least it seems to be back to normal. Thanks for your help everyone!

10

Hm… odd… well, I am glad it is resolved, for now at least - thanks for the update.

-Pascal

11

I have similar issues (not that extreme, though). /nosplash makes Rhino start at least 90s faster.

12

An update in case anyone is interested:
It happened again today. Without /nosplash it took >1 hour before it opened. I added /nosplash and it opened immediately. It must be some firewall-type restriction that my company is doing behind the scenes interfering with something the splash screen is looking for. Anyways, perfectly happy with the /nosplash fix so thanks for your help!