Rhino 6 Gumball Bug?

Rhino
1

I am having problems with my gumball where it won’t allow me to use some of the functions. I can only use the directional arrows and the rotational arcs, while the scale handles, extrusion dots and the planar panning tools don’t work. Or rather I can’t hover over or select them to use. Unfortunately, the images attached are taken from my phone since I can’t capture the cursor while using snipping tool.

A possibly related issue I’m having is that the hitboxes for these unusable tools. It seems like I can actually hover over these tools but I have to hover my cursor at seemingly arbitrary positions, making me move my mouse around in the general area until I find the hitbox.

If anyone knows any solutions to this problem please let me know!

Can't hover extrusion dot, only pan arrow
Can't hover extrusion dot, only pan arrow866×1154 283 KB

Can't hover scale handle
Can't hover scale handle866×1154 182 KB

2

Hello-

Please run the SystemInfo command in Rhino and copy/paste the results here.

-Pascal

3

Hello Pascal,

Here are the results from the SystemInfo command:

Rhino 6 SR33 2020-12-8 (Rhino 6, 6.33.20343.16431, Git hash:master @ d492bef53a3f6a576db4d197feaaa7ddf0c7a653)
License type: Educational, build 2020-12-08
License details: Cloud Zoo. In use by: Nick Oyasu ()

Windows 10.0.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: DESKTOP-MSQTI2I

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 3-10-2021 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 5-29-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 462.75
> Integrated acclerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-29-2021
Driver Version: 27.21.14.6275
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.33.20343.16431
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.33.20343.16431
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Users\oyasu\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Lumion LiveSync for Rhino (839d6175-32d1-4ffe-a0a4-b7fb43cf0ff5)\2021.3.25.899\Lumion\Rhino 6.0\LumionPlugin.rhp “Lumion LiveSync for Rhino”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.33.20343.16431
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.33.20343.16431
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

4

Hello - in the nVidia control panel, see if you can tell if the machine is using ‘high performance’ -

  1. Right-click anywhere on your desktop.
  2. Click NVIDIA Control Panel.
  3. On the left side, select Manage 3D Settings.
  4. Select the Global Settings tab
  5. Change the preferred graphics processor to “High-performance NVIDIA processor.”

Does that make any difference, if it was not set before?

-Pascal

5

Hi,

It was not set to “High-performance NVIDIA processor” but it doesn’t make any difference. It may be due to how small of a scale I was working at since the part I was modeling was about 2"x3"?

Nick

6

Hi Nick - see if disabling Lumion in Options > Plug-ins page, and then closing and reopening Rhino does any good.

-Pascal