Rhino 5.0 sr7 64bit Validation Failed after clean re-install Windows 8.1 64bit


#1

Rhino 5.0 sr7 64bit Validation Failed after clean re-install Windows 8.1 64bit.

Rhino Message box

License Validation

Validation Failed

An error was encountered during license validation:

This license has been validated by differrent e-mail address. (UnknownFailure)(914)

For assistance. Please contact McNeel Technical Support.
SN:


#2

Sounds like you used a different e-mail address the last time you installed and validated it.
In any case I think it’s something you will need to resolve one-on-one with McNeel Tech Support; probably telephone would be simplest.


(Pascal Golay) #3

Please email tech@mcneel.com (do not post here!) with your CD key and the email address you’d like to use. We’ll sort it out.

thanks,

-Pascal


#4

Thanks, worked is valid. support team to be resolved for me.