Print Multiple Layouts fail in Rhino PDF

Rhino
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1

Hi..

I’ve just find this issue (bug?). If printing multiple layouts with a custom paper size, the print fails both in Rhino PDF and in Acrobat PDF (oddly enough.. it is working using Microsof PDF printer.. but Rhino PDF is isually better for graphic quality.. and I would like to keep using RhinoPDF )

It works ok when printing layouts one by one..

By the way my layouts are Ansi D size (863.60 x 558.8 mm) and actually this size is not listed as a typical page size in rhino PDF.. :frowning:

I also tested changing the paper sizes to 864mm X 556mm and it failed too.

I’m attaching my systemInfo

thank you

Rhino 8 SR22 2025-7-15 (Rhino 8, 8.22.25196.13001, Git hash:master @ 6ae300ea9482f9444fc9dc79cf52a528e1f505c5)
License type: Educational, build 2025-07-15
License details: Cloud Zoo

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 31GB)
.NET 8.0.14

Computer platform: LAPTOP - Plugged in [80% battery remaining]

Hybrid graphics configuration.
Primary display: AMD Radeon™ 780M (AMD) Memory: 1GB, Driver date: 6-27-2023 (M-D-Y).
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 4060 Laptop GPU (NVidia) Memory: 8GB, Driver date: 5-14-2025 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 576.52
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-14-2025
Driver Version: 32.0.15.7652
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8188 MB

Rhino plugins that do not ship with Rhino
C:\Users\mutar\AppData\Roaming\McNeel\Rhinoceros\8.0\Plug-ins\D5LiveSync (e0d5e210-02f6-4ee9-a2b0-1675e225d958)\D5Conv.rhp “D5 Live Sync for Rhino”
C:\Program Files\Rhino 8\Plug-ins\Tibidabo\Lands.rhp “Lands Design”
C:\Program Files\Rhino 8\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”
C:\Program Files\Common Files\McNeel\Rhinoceros\8.0\Plug-ins\Bella (813de3fb-18eb-405f-bfcd-b0b4d3da91fb)\25.3.0.0\bella_rhino.rhp “Bella” 25.3.0.0
C:\Program Files\Rhino 8\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 8.22.25196.13001
C:\Program Files\Rhino 8\System\netcore\export_PDF.rhp “PDF Export” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.22.25196.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Untitled_Bug Multiple layouts.3dm (82.6 KB)

2

Hi -

Printing your file works fine here.
Is there some error message that pops up when printing fails?
Print settings are sadly not included in a 3dm file, could you post screenshots of all of the settings in the print dialog when printing that file?
-wim

3

Hi Wim

No error message pops.. .command bar says “printing page 1”.. but it is obviously not doing it.. (and considering how simple is this file… it should be a matter of seconds)

I am attaching a screenshot

Thank you for your help.

Captura de pantalla (743)
Captura de pantalla (743)1920×1200 125 KB

4

Hi M -

From that statement, I deduce that “printing page 1” is shown in the command bar for a longer period of time. What happens then? I’m trying to understand what “fails” means in this case.

Thanks for that, it shows some of the settings but not all. Could you scroll down, expand all sections and post the rest?
-wim

5

Hi,

Yes, indeed—by “fail” I mean: “there’s no PDF output whatsoever.”
I’m attaching a video—hope it helps to solve the mystery.

6

Hi @mutarq,
We are unable to duplicate the issue. Your display card meets the minimum requirement. Here are our PDFs: Raster and Vector printed with the Rhino PDF printer.
Untitled_Bug Multiple layouts.zip (1.7 MB)

For troubleshooting, disable the above plugins in Options → Plugins.
Sort on “Plugs that do not ship with Rhino.”
Uncheck these plugins and restart Rhino and test.

Let us know the results. (If you are able to print, add the plugins back one at the time until you find the offending one. Report the issue to the plugin developers.)

If you are still not able to print to the Rhino PDF (focus on Rhino PDF for now) send us the latest version of your SystemInfo.

Thanks for your help with troubleshooting this issue.
Sincerely,
Mary Ann Fugier