My ScrollWheel Stopped Working

Hello, I was working on rhino normally and out of the bloom my scrool wheel stopped working in the program, I can not longer zoom with it, I tried updating my drivers, checking the ticked options in my settings, installing a new version of rhino and finally uninstalling the program but nothing worked. It would be very helpful if someone could help me fix the problem, thanks.

SystemInfo: Rhino 8 SR20 2025-5-27 (Rhino 8, 8.20.25147.11001, Git hash:master @ cfc22ebb2d6b4358f6ed5c79667b1e6c3274bbb2)
License type: Evaluation, build 2025-05-27
License details: Cloud Zoo
Expires on: 2025-07-05

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 15GB)
.NET 8.0.14

Computer platform: LAPTOP - Plugged in [96% battery remaining]

Hybrid graphics configuration.
Primary display: AMD Radeon 780M Graphics (AMD) Memory: 1GB, Driver date: 10-26-2023 (M-D-Y).
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 4060 Laptop GPU (NVidia) Memory: 8GB, Driver date: 5-14-2025 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 576.52
> Integrated accelerated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-14-2025
Driver Version: 32.0.15.7652
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8188 MB

Rhino plugins that do not ship with Rhino
C:\Users\decbe\AppData\Roaming\McNeel\Rhinoceros\8.0\Plug-ins\D5LiveSync (e0d5e210-02f6-4ee9-a2b0-1675e225d958)\D5Conv.rhp “D5 Live Sync for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.20.25147.11001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.20.25147.11001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.20.25147.11001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.20.25147.11001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.20.25147.11001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.20.25147.11001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Just to be sure, this mouse’ scroll wheel works correctly in other programs?
What sometimes happens is that the view camera goes haywire. Does the issue persist in a new file?

Yes the scroll wheel works normally in any other program, and the issue does persist even if I create a new file or open an existing one

@Israel_Déciga_Becerr can you send me a screenshot of your view settings:

Pls change the zoom factor from 1 to 0.9

1 Like

I changed the zoom factor and the problem was solved, the mouse scroll wheel now works, thank you Gijs. Do you know what can cause this factor to change randomly or something?

I don’t know, but glad this solved it for you.

1 Like