We provide only free public support on the Forum. Try to narrow down the problem and share a minimal version of your definition replicating the issue. Our video tutorials cover range of issues and they are valuable resource for learning about the best practices.
If you think you need more help with your project, private support might be a better option than Forum. Our sales team will be happy to give you more details, let them know via the contact form at www.shapediver.com.