Issues: 1) Arrow heads disappearing & 2) Can't save as a rasterized PDF

Rhino Rhino for Mac
1

Hey guys,

I’m having a strange issue with arrowheads disappearing. When I attempt to leave a dimension, the arrowhead shows until I click to finalize. Interestingly, when I click on the set dimension, the arrowhead shows.

This seems to occur randomly.

Below shows the action when clicking and dragging with my mouse.

Screenshot 2025-02-18 at 8.48.38 PM
Screenshot 2025-02-18 at 8.48.38 PM1324×834 3.42 KB

Once I click to set the dimension, the arrows vanish:

Screenshot 2025-02-18 at 8.48.49 PM
Screenshot 2025-02-18 at 8.48.49 PM1876×650 3.89 KB

… and if I then click on the dimension, you can see the arrowheads in yellow:

Screenshot 2025-02-18 at 8.52.43 PM
Screenshot 2025-02-18 at 8.52.43 PM834×266 2.36 KB

The second issue is when trying to save as a rasterized PDF. Both the preview pane as well as the saved file go blank when choosing ‘rasterized’ over vector. The vector file saves fine.

Any insights are appreciated.

2

Update - I checked the dialogue box when right clicking on the dimensions and all the settings indicate an arrow should be present. It still shows up / arrowhead is visible when selecting the items in yellow, but once I deselect, the arrows vanish. I changed the size and arrow style hoping it would have a positive effect, but to no avail.

Screenshot 2025-02-20 at 7.37.20 AM
Screenshot 2025-02-20 at 7.37.20 AM1658×1322 510 KB

Hoping someone can chime in.

3

Hi -
Please run the Rhino SystemInfo command and copy-paste the output here.
-wim

4

Hi Wim -
Thanks for the quick reply.
Here is the log:

Rhino 8 SR16 2025-2-11 (Rhino 8, 8.16.25042.13002, Git hash:master @ d0f731de6fe2c5fdcad78ad80faf154307815f18)
License type: Educational, build 2025-02-11
License details: Cloud Zoo

Apple macOS Version 14.3 (Build 23D56) (Physical RAM: 18GB)
Mac Model Identifier: Mac15,7
Language: en-CA (MacOS default)
.NET 7.0.0

Metal GPU Family Apple 7
Metal GPU Family Common 3
Metal GPU Family Mac 2
Graphics processors
Apple M3 Pro
Color LCD (1728 x 1117 @ 120.00Hz)
GPU Vendor: Apple

USB devices
None

Bluetooth devices
None

Third party kernel extensions
None

Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswift_Concurrency.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswift_StringProcessing.dylib
/usr/lib/swift/libswift_RegexParser.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/usd/libusd_ms.dylib
/usr/lib/swift/libswiftCoreAudio.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftCoreMedia.dylib
/usr/lib/swift/libswiftCompression.dylib
/usr/lib/swift/libswiftCoreMIDI.dylib
/usr/lib/swift/libswiftAVFoundation.dylib
/usr/lib/swift/libswiftCoreML.dylib
/usr/lib/swift/libswiftFileProvider.dylib
/usr/lib/swift/libswiftIntents.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/swift/libswiftGLKit.dylib
/usr/lib/swift/libswiftGameplayKit.dylib
/usr/lib/swift/libswiftMetalKit.dylib
/usr/lib/swift/libswiftModelIO.dylib
/usr/lib/swift/libswiftSceneKit.dylib
/usr/lib/swift/libswiftSpriteKit.dylib
/usr/lib/swift/libswiftVision.dylib
/usr/lib/swift/libswiftRegexBuilder.dylib
/usr/lib/swift/libswiftDemangle.dylib
/usr/lib/swift/libswiftVideoToolbox.dylib
/usr/lib/swift/libswiftObservation.dylib
/usr/lib/swift/libswiftWebKit.dylib
/usr/lib/swift/libswiftNaturalLanguage.dylib
/usr/lib/swift/libswiftSystem.dylib
/usr/lib/swift/libswiftMapKit.dylib
/usr/lib/log/liblog_network.dylib

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
/Applications/Rhino 8.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 8.16.25042.13002
/Applications/Rhino 8.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 8.16.25042.13002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 8.16.25042.13002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 8.16.25042.13002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 8.16.25042.13002
/Applications/Rhino 8.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/PlugIns/SectionTools.rhp “SectionTools” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_ACAD.rhp “AutoCAD file export : export_ACAD” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/PlugIns/Displacement.rhp “Displacement” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_PDF.rhp “PDFReader” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 8.16.25042.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 8.16.25042.13002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 8.16.25042.13002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCodePlugin.rhp “RhinoCodePlugin” 8.16.25042.13002

5

Hi -
Thanks for the log.

I’m on a very similar machine and am not seeing this issue here. Based on that, I’d start by updating to macOS 15.3.
-wim

6

Thanks Wim.
Downloading the update as we speak. I’ll let you know.
-Mike

7

Hi Wim -
I’ve installed the update but this did not remedy things. Arrowheads are still missing. Would you be open to me sending you the file to see if you’re getting the same issue on your end?
-Mike

8

Hi Mike -

Yes please. You can use Rhino Accounts to send the file. Please put a link to this topic in the comments field on that page.
-wim

1 Like
9

Hi Wim -
I’ve sent the file over to you.
Thank you!
-Mike