Issue loading a .jpg from link

Hi forum!

I’m having a issue to load this .jpg link ( https://files.estandefacil.com.br/shapediver/fachada-estande-facil.jpg ) in shapediver direct input so I can render in the viewport.

I already did everything in the help center (How to store external files) to solve this issue, but it doesn’t seem to work. Eveything is checked, public etc.

Someone had this issue before? Is there anything else that I’ve need to do?

Thanks.

Edit: this shows in the browser console
image

Could you share a link to a minimal ShapeDiver model where this issue happens? I tried to load the URL as a texture in one of my models and it worked as expected.

Hi Mathieu.

This only happens when I input this link into the shapediver website, It runs normally in my grasshopper and any other grasshopper that i’ve tested. I’m using a simple direct text input to load the url to a material, that’s it. But, again, the texture doesn’t load in the shapediver viewer.

It works as expected in my ShapeDiver model here:

https://www.shapediver.com/app/m/231214-basicimport

Could you share a link to your ShapeDiver model where the import does not work?

https://www.shapediver.com/app/m/181124-estande-facil-v8-2 here. theres some inputs called ‘textura’ you can input there the link.

The texture seems to load fine:

It seems the issue might come from your browser settings, or your firewall.

I believe because this one is internalized when I was debugging. try this one for example: https://files.estandefacil.com.br/shapediver/piso-deck.jpg or try to input the other one in any other texture input such ad ‘texturaQuadro’. It simply doesn’t load

Again, just to compare: I can load without a problem the texture in the original definition

Something seems to be off with the web server providing the image https://files.estandefacil.com.br/shapediver/fachada-estande-facil.jpg. When our backend requests the image, the response does not contain a header which is expected to be there (Content-Length). Please try another place to host the images.

Hi Alexander!

I tried with another service with content length, same is happening…

https://checkout.stlflix.com/wp-content/uploads/2024/12/Rectangle-3134-scaled-1.png link for the image

result: the front side of the showroom should be white.

I created a minimal example here: https://www.shapediver.com/app/m/planewithtexture
PlaneWithTexture.ghx (70.5 KB)

The problem is what I mentioned a few days ago: The reply of the webserver hosting the first image does not contain a Content-Length header.

HI Alexander!

The front web developer done some testing, and as he said the image that apparently doesn’t work has a content length as the image below shows.

the question is: why in the client webserver it doesn’t work? do we need to go thru some other configuration?