Help option not working for polyline?

Since Rhino is a new software to me I’m not sure if this is a bug, or if there is something wrong with my settings?
I’m using the “polyline” tool. It worked to begin with, but now the line is “locked” so that I only manage to draw 90 degree angles. The help optios only shows something that to me looks like a code (see attachment).
(AccessDeniedAccess Denied6D63F269BD7FD9E4TZ9Rcv2nugfkQpHuz9Vg7VpdKTH6TuHA7SC8jznjnzJtwykrhmiJAVKFlONd2MlpAWZstwbdzY8=)

What am I doing wrong, or is there a bug?

Just started getting the same thing on all commands

Turn Ortho off, up on left. See red square.

This can also be set in Preferences , I keep mine set to 45º, not 90º

«Randy

The help screen is not working I’m getting the same message that ingalee is getting. When active a tool the massage come in the help screen and that is all (AccessDeniedAccess DeniedB40E058A938C72E5eU3G95wVejJJ+JU1lpEpvDBbADwUw4EoCCqm490ZXiQWCWhrVjf6j/JZYaQfCLsb) No Help

I thank the help website is down, I can not get the online help to come up

Is this still the case? I can see help on my machine.

Help option not working.
Same problem here "AccessDeniedAccess " on all the online help menu. I think the online server is down or in maintenance…
-> http://docs.mcneel.com/rhino/5/help/it-it/index.htm

Dan still can’t get help to work the “AccessDeniedAccess” keeps popping up in the help menu, on the help screen and when I on online help. It maybe a permission probably with my computer but it did not start until yesterday. I have reinstalled Rhino with on improvement.

Just tried help again and it worked thanks