Why doesn’t shape diver allow the plug in Helix.gh ? Is there any way around it ? Also when trying to upload my file which is only 3,000kb it fails and runs out of time ?!
You can find the list of plugins installed on the ShapeDiver servers in your dashboard.
We will evaluate if support for the Helix plugin can be added, although given it was developed for Rhino 6 only and does not seem to be maintained anymore, it might be better to find an alternative way to create helices in Grasshopper.
Regarding your definition, timeouts can happen regardless of the size of the definition, it relates to the loading and computation time of your file. How long does it take locally to open and run the definition? If you think it should happens within 10 seconds, could you post a version of the file here for investigation?