Gaming pc is slow to open both files compared to business laptop

Rhino Rhino for Windows
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1

Hi I recently just purchased a new gaming PC to help with a complex modeling task but I can’t even get to work because I cannot even open the files even though the DESKTOP is much faster than my laptop, which was slow in some computation, but opened files no problem.

Gaming PC:

  • |Processor|13th Gen Intel(R) Core™ i9-13900K 3.00 GHz|

  • |Installed RAM|32.0 GB (31.8 GB usable)|

  • |System type|64-bit operating system, x64-based processor|

  • NVIDIA GeForece RTX 4070 Ti

  • Driver 531.41

  • |Edition|Windows 11 Pro|

  • |Version|22H2|

  • |Installed on|‎3/‎27/‎2023|

  • |OS build|22621.1413|

  • |Experience| Windows Feature Experience Pack 1000.22639.1000.0|

I have both a gaming driver preference or a studio driver preference with the graphics card, not sure if choosing one or the other matters.

The file is very large 4.28 GB, which I cannot share.

I have to wait at least 3 minutes for the Rhino file to open and then closer to 15 minutes for the grasshopper file to load, but even when I see the components, I cannot pan to perform any actions in the program.

Laptop:

  • Processor Intel(R) Core™ i9-10885H CPU @ 2.40GHz 2.40 GHz

  • Installed RAM 32.0 GB (31.8 GB usable)

  • System type 64-bit operating system, x64-based processor

  • Pen and touch Touch support with 10 touch points

  • Edition Windows 10 Pro

  • Version 21H2

  • Installed on ‎4/‎17/‎2022

  • OS build 19044.2728

  • Experience Windows Feature Experience Pack 120.2212.4190.0

Type of process I’m trying to complete is listed below, but just for a large amount of geometry.

Many thanks for your time.

2

Hello, which HD or SSD (or NVe) do you use on each PC?

3

There may be distinct causes to the slow loading and “but even when I see the components, I cannot pan to perform any actions in the program.”

Run the Rhino command SystemInfo on both systems and post the results.

Is there anti-virus software on one or both systems? Many PC’s are sold with anti-virus software pre-loaded. If so are there any differences in the software or how it is configured?

Is the monitor for the desktop plugged into the GPU card or the motherboard. It needs to be plugged into the GPU card to use the GPU card.

4

In Windows Settings go to Systerm > Display > Graphics
Scroll down to “Custom options for apps” and find Rhino.
Rhino needs to be set to “High performance”.

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image699×925 72.3 KB

If Rhino is not set to High performance click on Rhino, then click on Options and select High performance.
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image625×622 23.2 KB

Close and restart Rhino if it open.

1 Like
5

Desktop:

Description Disk drive
Manufacturer (Standard disk drives)
Model WD Blue SN570 2TB
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 3
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 1
SCSI Target ID 0
Sectors/Track 63
Size 1.82 TB (2,000,396,321,280 bytes)
Total Cylinders 243,201
Total Sectors 3,907,024,065
Total Tracks 62,016,255
Tracks/Cylinder 255
Partition Disk #0, Partition #0
Partition Size 256.00 MB (268,435,456 bytes)
Partition Starting Offset 1,048,576 bytes
Partition Disk #0, Partition #1
Partition Size 1.82 TB (1,999,575,711,744 bytes)
Partition Starting Offset 403,701,760 bytes
Partition Disk #0, Partition #2
Partition Size 400.00 MB (419,430,400 bytes)
Partition Starting Offset 1,999,979,413,504 bytes

Laptop:

Description Disk drive
Manufacturer (Standard disk drives)
Model KXG60ZNV1T02 NVMe KIOXIA 1024GB
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 5
SCSI Bus 1
SCSI Logical Unit 0
SCSI Port 0
SCSI Target ID 0
Sectors/Track 63
Size 953.86 GB (1,024,203,640,320 bytes)
Total Cylinders 124,519
Total Sectors 2,000,397,735
Total Tracks 31,752,345
Tracks/Cylinder 255
Partition Disk #0, Partition #0
Partition Size 240.00 MB (251,658,240 bytes)
Partition Starting Offset 1,048,576 bytes
Partition Disk #0, Partition #1
Partition Size 933.70 GB (1,002,552,950,784 bytes)
Partition Starting Offset 386,924,544 bytes
Partition Disk #0, Partition #2
Partition Size 990.00 MB (1,038,090,240 bytes)
Partition Starting Offset 1,002,939,875,328 bytes
Partition Disk #0, Partition #3
Partition Size 17.48 GB (18,769,510,400 bytes)
Partition Starting Offset 1,003,977,965,568 bytes
Partition Disk #0, Partition #4
Partition Size 1.35 GB (1,444,937,728 bytes)
Partition Starting Offset 1,022,748,524,544 bytes
6

Please run SYSTEMINFO in Rhino and post the results.

7

Both systems have NVMe solid state drives. Read speed should not be causing the long load times.

8

Computer platform: DESKTOP

Rhino 7 SR28 2023-2-27 (Rhino 7, 7.28.23058.03001, Git hash:master @ 4ffc5d7156fbccf2a5d9fcc80e522b3851bc7f6c)
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32Gb)

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 4070 Ti (NVidia) Memory: 12GB, Driver date: 3-16-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 531.41
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

Secondary graphics devices.
Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 9-2-2022 (M-D-Y).
> Integrated graphics device with 0 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-22-2022
Driver Version: 31.0.15.2802
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 12282 MB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Computer platform: LAPTOP - Plugged in [100% battery remaining]
Rhino 7 SR28 2023-2-27 (Rhino 7, 7.28.23058.03001, Git hash:master @ 4ffc5d7156fbccf2a5d9fcc80e522b3851bc7f6c)
License details: Cloud Zoo
Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 32Gb)

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 2-18-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce GTX 1650 Ti (NVidia) Memory: 4GB, Driver date: 2-2-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 528.49
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-2-2023
Driver Version: 31.0.15.2849
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
C:\Urbano\UrbanoPlugIn.rhp “Urbano” 1.0.0.0
C:\Program Files\Common Files\McNeel\Rhinoceros\7.0\Plug-ins\UNA Toolbox (dcb6ae56-010b-44f6-a9a9-3ac612b42974)\6.13.10.37\UNAToolbox\6.0\x64\UNAToolbox.rhp “UNA Toolbox” 6.13.10.37
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

9

No antivirus on the machines.

Many thanks for your help. My worry is that it may just be a bad apple and will need to return the desktop.

10

It’s quite possible that the delay is that it’s looking for something related to the plugins you don’t have installed on your new machine.

11

Check that the monitor Windows is set to High performance for Rhino.