I just purchased counter sketch software which was accompanied by Rhino software with a license. I tried setting up the rhino software on my PC and was asked for my device name and ID. Subsequently, i have been unable to validate the license as it keeps giving me an error that the license is in my PC (the PC name) i supplied, which is the same PC i am trying to use the software on. I am both unable to use the software on the PC or add the license to my account online.
I see. I found a regional office in cape town, South Africa. I will send an email to their support desk for assistance. Hopefully, i will get some help. Thank you