I have been compiling usage data from different Zoo servers and came across a couple of things that I can’t find explanations for on the forum or in google searches.
I have some instances where the Event column has “NOT AVAILABLE” in a cell and/or the Product column has a strange ID number in the cell. These cases seem to happen in just a couple of instances surrounded by rows where this hasn’t occurred and not in a large number of instances next to one another.
Brian I sent you the number… below is a screen shot of a Power BI visualization that shows that number showing up at different intervals throughout the past year or so
Hi @brian and @dale … I didn’t think to simply google that number before and after doing so it looks like there is something on the forum that could most likely be related.
Where the solution was “I believe the the solution was McNeel resetting the License Key on their server.”
I’m not quite sure how to track down which license(s) we have that may need “resetting.” It isn’t revealed in the Usage Tracking csv files, which is where I found this number.
