Error reporting

Rhino Rhino for Windows
1

Hello
Most of the time rhino crashes
Rhino6sr14

1 Like
2

1
1.JPG885Ă—696 108 KB

1 Like
3

Hi - you posted this in the Rhino Developer category - are you coding a plug-in and this causes Rhino to crash?

Also, are you sending in the crash report with your eMail address and a description of what you were doing?

4

when I run grasshopper or when I run rhino, rhino crashes

5

I changed this to the Rhino for Windows category.

Please run the Rhino SystemInfo command and post the result here.

6

Thanks
Rhino 6 SR14 2019-3-5 (Rhino 6, 6.14.19064.4371, Git hash:master @ d340745acddd7cdc24cc31904f467821e90ed976)
License type: Commercial, build 2019-03-05
License details: Stand-Alone

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: msi

Hybrid graphics system.
Primary display: Intel® HD Graphics 530 (Intel) Memory: 1GB, Driver date: 10-31-2018 (M-D-Y).
Primary OpenGL: NVIDIA GeForce GTX 960M (NVidia) Memory: 4GB, Driver date: 2-6-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 418.91

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-6-2019
Driver Version: 25.21.14.1891
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.14.19064.4371
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.14.19064.4371
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.14.19064.4371
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.14.19064.4371
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

7

Hi - could you start by updating the drivers of the Intel GPU?
When you open the Rhino Notifications panel, you should see a recommendation to update and a link to the Intel site where you can find up-to-date drivers.
Please let us know if that helped!

8

Hi
I’ll try and announce it
thanks

1 Like
10

Hi
When I update the drive to the graphics card, I’ll be redirected again. But when I get back the installed drives, the problem is fixed.

11

Sorry, I do not understand what you’re trying to convey.
This is the current driver for you Intel 530.
Is this the one you’re using?
https://downloadcenter.intel.com/download/28566/Intel-Graphics-Driver-for-Windows-10?product=80939

12

HI
I upgraded both graphics cards to the latest release, but still updating nvidia 418.91-notebook-win10-64bit-international.
I installed the Intel graphics card win64_25.20.100.6326 and did not appear
And now there’s no problem