Error Loading Plugin

Hey Developers!
I am the guy behind jifto – jifto | Food4Rhino

A few of my users reported that the plugin stopped loading with the following message. This seems to coincide with Windows Update roll outs and only affects 3 out of ~600 active users.

We tried the obvious steps: reinstalling the plugin, deleting files manually, reinstalling Nvidia drivers, etc. Nothing seems to work. I can’t reproduce this on my machine.

Is there a way to diagnose this issue remotely? Since this is happening before my plugin is even loaded, I can’t generate a stack trace.

Any help would be much appreciated!

Typically a .net repair and the nvidia clean install fixes windows update related issues. (repairing Rhino as well after is recommended)

image

Thanks,
will forward this to the user and report back.

It worked for one of the users. Awaiting response from the remaining two, but it looks promising. Thanks for a prompt response @Japhy !