Enscape Asset Library not working

Plug Ins
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1

I was using Enscape in Rhino and Revit, it was working very well. I decided to unistall the pervious version(3.4) and install new one (3.5). I’ve been encountering this problem since I’ve installed Enscape. Enscape works in every other software installed on my computer (e. g. Revit, SketchUp, etc.), but in Rhino. When I try to reach the Enscape Asset Library, the message shown on the screenshot pops up. I decided to downgrade my Ebscape to pervious version but the problem with Rhino didn’t solve. How can I fix that?

Thanks in advance.
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2

Hi @lelasdi
I think you’ll have a much better chance at getting an answer to that specific question over at https://forum.enscape3d.com/
If not, start by running SystemInfo in Rhino and post the resulting text here - that’ll give people a place to start looking for anything out of the ordinary.
HTH, Jakob

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Hi, thanks your answer, I’ll do that, but about systeminfo here is the result:
Rhino 7 SR21 2022-7-27 (Rhino 7, 7.21.22208.13001, Git hash:master @ c31aea87137a5d0de449338a7ef6856f49dd4797)
License type: Commercial, build 2022-07-27
License details: Stand-Alone

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 16Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA GeForce GTX 1660 Ti (NVidia) Memory: 6GB, Driver date: 11-20-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 457.49
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-20-2020
Driver Version: 27.21.14.5749
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino
C:\Users\Syd\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22353.1023

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.21.22208.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\digitize_MicroScribe.rhp “MicroScribe Digitizer”