Download Failed

Hi i’m downloading the packages for offline installation but the “failed download” message appear. I have seen that using the key term “failed download” in the forum i encounter two topics with my same problem by no valid solution, these are the incriminated log lines:

[0C1C:1590][2021-05-15T17:36:41]i000: GetSystemDefaultLangID() returned 1040

[0C1C:1590][2021-05-15T17:36:41]i000: GetUserDefaultLangID() returned 1040

[0C1C:1590][2021-05-15T17:36:41]i000: GetOsLanguage() returned it

[0C1C:1590][2021-05-15T17:36:41]i000: version_NT64 = 10.0.0.0; service_pack =

[0C1C:1590][2021-05-15T17:36:41]i000: Comparing ver_64 (10.0.0.0) to ver_win_81 (6.3.0.0)

[0C1C:1590][2021-05-15T17:36:41]i000: ver_64 !< ver_win_81

[0C1C:1590][2021-05-15T17:36:41]i000: Showing UI from C:\Users\X\AppData\Local\Temp{8C3A2907-69A8-4EBC-98CA-540F9C71BDF2}.ba\it\progress.htm

[0C1C:3510][2021-05-15T17:36:41]i299: Plan complete, result: 0x0

[0C1C:3510][2021-05-15T17:36:41]i300: Apply begin

[0C1C:40C8][2021-05-15T17:36:41]i335: Acquiring bundle payload: , copy from: J:\DownloadJ\rhino_en-us_7.6.21127.19001.exe

[0C1C:40C8][2021-05-15T17:36:41]i000: Layout bundle from: ‘C:\Users\X\AppData\Local\Temp{8C3A2907-69A8-4EBC-98CA-540F9C71BDF2}{5f67327b-7aeb-4999-8604-e9bcde83f8b0}’ to: 'J:\DownloadJ\Bootstrapper.exe’

[0C1C:40C8][2021-05-15T17:36:41]w343: Prompt for source of package: Redist_VC2005, payload: Redist_VC2005, path: J:\DownloadJ\redist\VC2005_redist_x64.exe

[0C1C:40C8][2021-05-15T17:36:41]i338: Acquiring package: Redist_VC2005, payload: Redist_VC2005, download from: https://files.mcneel.com/rhino/6/redistributable/vcredist_x64-6.0.2900.2180.exe

[0C1C:40C8][2021-05-15T17:36:42]i000: Moving payload from working path ‘C:\Users\X\AppData\Local\Temp{8C3A2907-69A8-4EBC-98CA-540F9C71BDF2}\Redist_VC2005’ to path 'J:\DownloadJ\redist\VC2005_redist_x64.exe’

[0C1C:40C8][2021-05-15T17:36:42]w343: Prompt for source of package: Redist_VC2010, payload: Redist_VC2010, path: J:\DownloadJ\redist\VC2010_redist_x64.exe

[0C1C:40C8][2021-05-15T17:36:42]i338: Acquiring package: Redist_VC2010, payload: Redist_VC2010, download from: https://files.mcneel.com/rhino/6/redistributable/vcredist_x64-10.0.40219.325.exe

[0C1C:40C8][2021-05-15T17:36:42]i000: Moving payload from working path ‘C:\Users\X\AppData\Local\Temp{8C3A2907-69A8-4EBC-98CA-540F9C71BDF2}\Redist_VC2010’ to path 'J:\DownloadJ\redist\VC2010_redist_x64.exe’

[0C1C:40C8][2021-05-15T17:36:42]w343: Prompt for source of package: Redist_VC2013, payload: Redist_VC2013, path: J:\DownloadJ\redist\VC2013_redist_x64.exe

[0C1C:40C8][2021-05-15T17:36:42]i338: Acquiring package: Redist_VC2013, payload: Redist_VC2013, download from: https://files.mcneel.com/rhino/6/redistributable/vcredist_x64-12.0.30501.0.exe

[0C1C:40C8][2021-05-15T17:36:43]i000: Moving payload from working path ‘C:\Users\X\AppData\Local\Temp{8C3A2907-69A8-4EBC-98CA-540F9C71BDF2}\Redist_VC2013’ to path 'J:\DownloadJ\redist\VC2013_redist_x64.exe’

[0C1C:40C8][2021-05-15T17:36:43]w343: Prompt for source of package: Redist_VC2015, payload: Redist_VC2015, path: J:\DownloadJ\redist\VC2015_redist_x64.exe

[0C1C:40C8][2021-05-15T17:36:43]i338: Acquiring package: Redist_VC2015, payload: Redist_VC2015, download from: https://files.mcneel.com/rhino/6/redistributable/vcredist_x64-14.28.29913.0.exe

[0C1C:40C8][2021-05-15T17:36:44]i000: Moving payload from working path ‘C:\Users\X\AppData\Local\Temp{8C3A2907-69A8-4EBC-98CA-540F9C71BDF2}\Redist_VC2015’ to path 'J:\DownloadJ\redist\VC2015_redist_x64.exe’

[0C1C:40C8][2021-05-15T17:36:44]w343: Prompt for source of package: NetFx48Redist, payload: NetFx48Redist, path: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:36:44]i338: Acquiring package: NetFx48Redist, payload: NetFx48Redist, download from: https://go.microsoft.com/fwlink/?LinkId=2088631

[0C1C:40C8][2021-05-15T17:36:53]e000: Error 0x80070490: Failed to find expected public key in certificate chain.

[0C1C:40C8][2021-05-15T17:36:53]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.

[0C1C:40C8][2021-05-15T17:36:53]e000: Error 0x80070490: Failed to verify payload signature: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:36:53]e000: Error 0x80070490: Failed to layout payload from cached payload: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:36:53]e317: Failed to layout payload: NetFx48Redist to layout directory: J:\DownloadJ, error: 0x80070490.

[0C1C:40C8][2021-05-15T17:36:53]e349: Application requested retry of payload: NetFx48Redist, encountered error: 0x80070490. Retrying…

[0C1C:40C8][2021-05-15T17:36:53]w343: Prompt for source of package: NetFx48Redist, payload: NetFx48Redist, path: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:36:56]i338: Acquiring package: NetFx48Redist, payload: NetFx48Redist, download from: https://go.microsoft.com/fwlink/?LinkId=2088631

[0C1C:40C8][2021-05-15T17:37:06]e000: Error 0x80070490: Failed to find expected public key in certificate chain.

[0C1C:40C8][2021-05-15T17:37:06]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.

[0C1C:40C8][2021-05-15T17:37:06]e000: Error 0x80070490: Failed to verify payload signature: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:37:06]e000: Error 0x80070490: Failed to layout payload from cached payload: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:37:06]e317: Failed to layout payload: NetFx48Redist to layout directory: J:\DownloadJ, error: 0x80070490.

[0C1C:40C8][2021-05-15T17:37:06]e349: Application requested retry of payload: NetFx48Redist, encountered error: 0x80070490. Retrying…

[0C1C:40C8][2021-05-15T17:37:06]w343: Prompt for source of package: NetFx48Redist, payload: NetFx48Redist, path: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:37:09]i338: Acquiring package: NetFx48Redist, payload: NetFx48Redist, download from: https://go.microsoft.com/fwlink/?LinkId=2088631

[0C1C:40C8][2021-05-15T17:37:20]e000: Error 0x80070490: Failed to find expected public key in certificate chain.

[0C1C:40C8][2021-05-15T17:37:20]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.

[0C1C:40C8][2021-05-15T17:37:20]e000: Error 0x80070490: Failed to verify payload signature: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:37:20]e000: Error 0x80070490: Failed to layout payload from cached payload: J:\DownloadJ\redist\ndp48-x86-x64-allos-enu.exe

[0C1C:40C8][2021-05-15T17:37:20]e317: Failed to layout payload: NetFx48Redist to layout directory: J:\DownloadJ, error: 0x80070490.

[0C1C:3510][2021-05-15T17:37:20]e000: Error 0x80070490: Failed while caching, aborting execution.

[0C1C:3510][2021-05-15T17:37:20]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

[0C1C:1590][2021-05-15T17:37:20]i000: >>>>>> DOWNLOAD CACHE FAILURE <<<<<<

[0C1C:1590][2021-05-15T17:37:20]i000: GetSystemDefaultLangID() returned 1040

[0C1C:1590][2021-05-15T17:37:20]i000: GetUserDefaultLangID() returned 1040

[0C1C:1590][2021-05-15T17:37:20]i000: GetOsLanguage() returned it

[0C1C:1590][2021-05-15T17:37:20]i000: version_NT64 = 10.0.0.0; service_pack =

[0C1C:1590][2021-05-15T17:37:20]i000: Comparing ver_64 (10.0.0.0) to ver_win_81 (6.3.0.0)

[0C1C:1590][2021-05-15T17:37:20]i000: ver_64 !< ver_win_81

[0C1C:1590][2021-05-15T17:37:20]i000: Showing UI from C:\Users\X\AppData\Local\Temp{8C3A2907-69A8-4EBC-98CA-540F9C71BDF2}.ba\it\download_failed.htm

Any idea? thanks :slight_smile: :slight_smile:

Have a look at this:

Any luck?

yeah…it worked!!! :slight_smile: