Hello,
We have a user at our firm having trouble with seeing some text in tooltips when you hover over icons. It’s for any icon before you click on it, none of the text shows up in the dropdowns. Here’s a screenshot of what I mean.
Things we’ve tried so far:
-Uninstalled Rhino 6 from her computer with Control Panel
-Reinstalled Rhino 6 on her computer. Also applied a Rhino update.
-Remote connected onto the computer to test functionality. Opened Rhino and found all the text to appear when mouse cursor overlays the buttons.
-Went up to her workstation. Logged into her account and opened Rhino. The text was indeed not showing. Went to restart her computer and logged in as her to open Rhino again, with no luck.
-Logged in as other users on her computer and opened Rhino. The text does appear when putting the mouse cursor over the buttons.
-She told me that she tried restoring the settings to default which didn’t work. I asked her to walk me through exactly what she did and restored them again. Finally, I closed and opened Rhino again and the text still did not appear.
It’s strange it’s only happening on her computer and only when she’s logged in.
Is there some way to reset her user profile somehow?
Thanks for any help/ advice in advance!
