Hi There,
I have a question: I’ve tried New Branch’s Shopify app for ShapeDiver, but it didn’t allow digital downloads. Does the new official ShapeDiver app for Shopify support allowing users to download purchased digital files directly from my Shopify website?
And if used together with didital downloads solutions - can the user redownload their previously purchased models/production data?
It depends on what type of workflow you are expecting exactly. There is no built-in way in Shopify to send an email or open a web page with a link to the digital files they purchased. At the moment, the best way to implement this would be to
- Include an email export component in your grasshopper model
- From the orders in your Shopify dashboard, get the model state ID of the configuration purchased by the user.
- Use this ID in the ShapeDiver platform to load the configuration and trigger an email export to the email specified by the customer.
Does that make sense?
Hi Mathieu,
Thanks for your reply. It makes sense but this is a manual approach. Is there an out of the box solution for purchasing a parametrically generated model and downloading it automatically? I can imagine already 15 purchases a day will be cumbersome plus customers will have to wait to get the file.
In the standard Shopify subscription, it is not possible to customize the automated emails sent by Shopify. Such an automation could be done using Shopify plus and custom development. Alternatively, there might be shopify plugins simplifying the processing of sales involving digital files, if you are aware of one we will look into it and evaluate the best solution for ShapeDiver.
There is the Shopify Flow app which also coincidentally uses a “visual programming” style interface to create custom e-mail automations.
Edit to Add:
I have no personal experience with this app, but in the Shopify App Store this is the only app I could find from a brief “digital download” search result survey that has an API. Not sure if there are others?