Rhino evaluation suddenly expired


#1

I am a student, so I was working on some tutorials on my Rhino Evaluated Edition (which had about 60-70 days left) and then all of a sudden my battery drops, because I’m dumb and forgot to plug in the charger, so the laptop turns off. I restart it back and then all of a sudden when I open Rhino it shows that my evaluation period expired. What can I do to fix that?

TLDR: Laptop shut down unexpectedly and the evaluation period suddenly expired.


#2

You might have reset your clock. Problem is, that Rhino detects clock manipulation and terminates the evaluation.


(Steve Baer) #3

I have already tried contacting the user through a private message.


#4

thank you steve
the application fix sent by you
worked


#5

Hi @stevebaer, I had the same issue. Turned my computer off with 63/62 days left in the evaluation and opened today to find the evaluation had suddenly expired. Please help!


(Steve Baer) #6

please contact sales@mcneel.com. They can help with these types of issues


#7

@mary@mcneel.com My laptop froze and then when I turned it on again the evaluation got expired. I’m in need of the software urgently. Please help!


#8

See the post directly above yours. i’ll post it here to save time. :slight_smile: McNeel staff are the best; all you gotta do is get in touch.


#9

This also happened to me today. I had to DL the WIP again as if I had never used it. Inconvenient but it sorted itself out.
Nick


#10

i have the same issue here what can i do ???
my evaluation version still have 85 days and it expired suddenly


#11

Contact sales@mcneel.com and they can help you… --Mitch


#12

Do they take a long time to reply ?


(Rodrigo Bárcena) #13

Nope (ok, I might be biased there…)
If you had already sent them an email instead of replying here, probably it would have already been solved : )