I was using Rhino 6 for years and loved it, but my old mac laptop finally died. I got a new one with an M2 chip and downloaded the trial version of Rhino 8. At random times the whole screen will just disappear, as if the app had crashed or been hidden. If I click on the wallpaper, it reappears. It doesn’t crash, and I don’t lose any information, but it makes it impossible to get into any kind of flow with my work. I never know when it will happen, but it happens every time I try to use the app.
Has anyone else experienced this? Is anyone at McNeel aware of this? I REALLY want to use this software on my new laptop, but there is no way I am paying a thousand dollars for something that is basically broken. Please stop treating mac users like second class citizens!
wim
(Wim Dekeyser)
January 9, 2024, 8:51am
2
Hi Brad -
Please run the Rhino SystemInfo
command and copy-paste the result here.
Are you using multiple monitors?
-wim
Brad_Tayan
(Brad Tayan)
January 10, 2024, 6:42am
3
Thank you for your quick response! No, I am not using multiple monitors. Here is the output from SystemInfo:
Rhino 8 SR3 2024-1-9 (Rhino 8, 8.3.24009.15002, Git hash:master @ 3541fa287a013b0f17849f0740f1e43a44031bfc)
License type: Evaluation, build 2024-01-09
License details: Cloud Zoo
Expires on: 4690423-05-17
Apple macOS Version 13.4.1 (c) (Build 22F770820d) (Physical RAM: 24Gb)
Mac Model Identifier: Mac14,2
Language: en-US (MacOS default)
.NET 7.0.0
Metal GPU Family Apple 7
Metal GPU Family Common 3
Metal GPU Family Mac 2
Graphics processors
Apple M2
Color LCD (1470 x 956 @ 60.00Hz)
USB devices
None
Bluetooth devices
None
Third party kernel extensions
None
Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswift_Concurrency.dylib
/usr/lib/swift/libswift_StringProcessing.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswift_RegexParser.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/usd/libIex.dylib
/usr/lib/usd/libHalf.dylib
/usr/lib/usd/libAlembic.dylib
/usr/lib/usd/libusd_ms.dylib
/usr/lib/usd/libosdCPU.dylib
/usr/lib/usd/libImath.dylib
/usr/lib/usd/libIlmThread.dylib
/usr/lib/usd/libIexMath.dylib
/usr/lib/usd/libtbb.dylib
/usr/lib/usd/libMaterialXCore.dylib
/usr/lib/usd/libMaterialXFormat.dylib
/usr/lib/swift/libswiftAVFoundation.dylib
/usr/lib/swift/libswiftCoreAudio.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftCoreMIDI.dylib
/usr/lib/swift/libswiftCoreMedia.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftNetwork.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftCompression.dylib
/usr/lib/swift/libswiftFileProvider.dylib
/usr/lib/swift/libswiftIntents.dylib
/usr/lib/swift/libswiftPrivate_BiomePubSub.dylib
/usr/lib/swift/libswiftPrivate_BiomeStreams.dylib
/usr/lib/swift/libswiftExtensionFoundation.dylib
/usr/lib/swift/libswiftCoreML.dylib
/usr/lib/swift/libswiftVision.dylib
/usr/lib/swift/libswiftDemangle.dylib
/usr/lib/swift/libswiftSystem.dylib
/usr/lib/swift/libswiftExtensionKit.dylib
/usr/lib/swift/libswiftRegexBuilder.dylib
/usr/lib/swift/libswiftWebKit.dylib
/usr/lib/swift/libswiftGLKit.dylib
/usr/lib/swift/libswiftMapKit.dylib
/usr/lib/swift/libswiftModelIO.dylib
/usr/lib/swift/libswiftSceneKit.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
/Applications/Rhino 8.app/Contents/PlugIns/import_modelio_macos.rhp “Model IO Import” 8.3.24009.1002
Rhino plugins that ship with Rhino
/Applications/Rhino 8.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp “Import_OBJ” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp “export_xaml” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp “QuadRemesh” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp “export_OBJ” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_glTF.rhp “Import glTF” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/ShrinkWrap.rhp “ShrinkWrap” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp “Export SVG” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_glTF.rhp “Export glTF” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp “Export_DAE” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp “PDF Export” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp “IGES Export Plug-in” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp “Import_SVG” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp “BlockEdit” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp “Export_AMF” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp “Import_DST” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp “PLY - Polygon File Format Export” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp “Import_AMF” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/PlugIns/export_SKP.rhp “SketchUp Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_UDO.rhp “Moray Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_RAW.rhp “RAW Triangle Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_USD.rhp “Export USD” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_DGN.rhp “MicroStation file import: import_DGN” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_E57.rhp “E57 Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_VRML.rhp “VRML Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_WAMIT.rhp “WAMIT import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/NamedPositions.rhp “Named Position” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_SKP.rhp “SketchUp Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/SectionTools.rhp “SectionTools” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_RAW.rhp “Raw Triangles Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/MPlane.rhp “MPlane” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_XGL.rhp “XGL Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_CD.rhp “Cult3D Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_LWO.rhp “Lightwave Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_SLC.rhp “SLC Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_3MF.rhp “import_3MF” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_STEP.rhp “STEP Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_3MF.rhp “export_3MF” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_WAMIT.rhp “WAMIT Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_SLC.rhp “SLC Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_OFF.rhp “OFF Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Squish.rhp “Squish” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_X_T.rhp “Parasolid Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/RhinoBonusTools.rhp “Rhino Bonus Tools” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/RhinoLabsTools.rhp “Rhino Labs Tools” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_M.rhp “Import_M” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_X.rhp “X Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_IGES.rhp “IGES Import Plug-in” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_AI.rhp “Adobe Illustrator Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_ACAD.rhp “AutoCAD file export : export_ACAD” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Displacement.rhp “Displacement” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_LWO.rhp “Lightwave Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_SAT.rhp “ACIS Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_CSV.rhp “Comma Separated Value Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_PDF.rhp “PDFReader” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_STL.rhp “STL Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_VDA.rhp “VDA Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_STEP.rhp “STEP Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_FBX.rhp “Export_FBX” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_SolidWorks.rhp “Solidworks Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_STL.rhp “STL Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_RIB.rhp “Renderman Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_FBX.rhp “Import_FBX” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_Points.rhp “Points Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_VDA.rhp “VDA Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_ACAD.rhp “AutoCAD file import: import_ACAD” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_X.rhp “X Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/CreaseAngle.rhp “CreaseAngle” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_3DS.rhp “3D Studio Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_PLY.rhp “PLY - Polygon File Format Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/MeshTools.rhp “MeshTools” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/import_Points.rhp “Points Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/MeshFromPoints.rhp “MeshFromPoints” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/export_VRML.rhp “VRML/X3D Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Import_GTS.rhp “GTS Triangle Import” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/SolidTools.rhp “SolidTools” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_GTS.rhp “GTS Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/PlugIns/Export_POV.rhp “POV-Ray Export” 8.3.24009.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 8.3.24009.15002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.24009.15002